This document provides guidance on how to assess the need for a product safety corrective action when faced with a potential consumer product safety issue. This might entail notification to an authority or a product recall as required by the General Product Safety Regulations 2005 (SI 2005/1803). The guidance is based on the Code of Practice on product recall and other corrective actions (PAS 7100:2022) issued by the British Standards Institution.
A Product Safety Corrective Action Memorandum (PSCAM) is a document that is issued by the Consumer Product Safety Commission (CPSC) when they have determined that a product presents a safety hazard. The PSCAM will outline the corrective action that needs to be taken by the manufacturer in order to address the safety hazard. Once the corrective action has been completed, the manufacturer must provide documentation to the CPSC showing that the corrective action has been taken.
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