A product recall memo covers the legal requirements for recalling a product. It includes the date of the recall, the affected product, the reason for the recall, and the steps that should be taken to fix the problem.
This document provides an example of a memorandum to a board of directors highlighting the issues to consider when conducting a product recall, if faced with a serious consumer product safety issue under the General Product Safety Regulations 2005 (SI 2005/1803). The Regulations implement the EU's General Product Safety Directive (2001/95/EC) in the UK. This document refers to the Code of Practice on product recall and other corrective actions (PAS 7100:2022) issued by the British Standards Institution. The Code can be downloaded free of charge from the BSI website.
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