Legal
Data Subprocessors
Contents
Genie AI engages a small number of trusted third-party subprocessors to help us deliver our services. This page lists those subprocessors, the purpose for which each processes personal data, the location of processing, and the security measures in place.
This list should be read alongside our Data Processing Agreement and our Privacy Notice. If you have any questions about our subprocessors, please contact us at help@genieai.co.
1. Current subprocessors
The table below sets out the subprocessors we currently engage to process personal data on our behalf in connection with our services.
| Subprocessor | Purpose of Processing | Location of Processing | Security Measures |
|---|---|---|---|
| AWS (Amazon Web Services) | Cloud hosting and infrastructure services | UK and EU data centers | Encryption, access controls, ISO 27001 |
| Google Cloud | Cloud computing and storage solutions | Global data centers | Encryption, access controls, ISO 27001 |
| Mixpanel | Product analytics and user behavior tracking | US and EU data centers | Data encryption, access controls |
| Segment | Customer data platform and data integration | US and EU data centers | Data encryption, GDPR compliance |
| Mailchimp | Email marketing and automation services | US and EU data centers | Data encryption, GDPR compliance |
| MongoDB | Database management and storage | UK and EU data centers | Encryption, VPC peering, SOC 2 compliance |
| CloudAMQP | Message queuing service | EU data centers | Data encryption, secure protocols |
| Hotjar | User behavior analytics and feedback collection | EU data centers | Data anonymization, ISO 27001 |
| Stripe | Payment processing and financial transactions | Global data centers | PCI DSS compliance, encryption |
| Sentry | Error tracking and performance monitoring | US and EU data centers | Data encryption, access controls |
| HubSpot | Customer relationship management and marketing automation | US and EU data centers | Encryption, GDPR compliance |
| OpenAI | Natural language processing and AI model utilization | US and EU data centers | Data encryption, access restrictions |
| Anthropic | AI model utilization and processing | US and EU data centers | Secure data handling, encryption |
| RB2B | Website visitor identification and de-anonymisation for business-to-business marketing (person-level identification is US-only; company-level identification may be global) | US data centers | Data encryption, access controls |
| Apollo | Business-contact and firmographic data enrichment (verifying employer domain and contact details of identified business visitors) | US data centers | Data encryption, access controls |
2. Changes to our subprocessors
We may update this list from time to time as our services evolve or as we engage new subprocessors. Any changes will be posted on this page. Please check back regularly to see any updates.
If you have any questions about a new or existing subprocessor, please contact us at help@genieai.co.
