Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Personal Information: Member's full name, address, contact details, and membership/reference number
2. Date: Current date and the date when cancellation should take effect
3. Gym Details: Full business name and address of the gym
4. Clear Cancellation Statement: Explicit statement requesting membership cancellation
5. Account Details: Information about membership type and any associated direct debit arrangements
6. Notice Period Acknowledgment: Recognition of the required notice period as per the membership agreement
7. Signature Block: Space for signature, printed name, and date
1. Reason for Cancellation: Include when the reason might affect the cancellation terms (e.g., medical conditions, relocation)
2. Supporting Documentation Reference: Used when attaching medical certificates, proof of relocation, or other supporting documents
3. Request for Refund: Include if seeking refund of pre-paid fees or deposits
4. Complaint Details: Include if cancellation is due to service issues or contract breaches
5. Final Payment Details: Include if there are outstanding payments or pro-rata calculations to be addressed
1. Medical Certificate: Attached when cancellation is due to medical reasons
2. Proof of Relocation: Documents proving change of address when cancellation is due to relocation
3. Original Membership Agreement: Copy of the original contract showing terms and conditions for reference
4. Payment History: Record of payments made and any outstanding amounts
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Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your data is private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
