Your data doesn't train Genie's AI
You keep IP ownership of your docs
1. Personal Details: Member's name, address, membership number
2. Gym Details: Name and address of gym, contract reference
3. Cancellation Request: Clear statement of intention to cancel membership
4. Notice Period: Acknowledgment of contractual notice period
5. Final Payment Details: Reference to any outstanding payments or final payment date
1. Reason for Cancellation: Section detailing specific circumstances like medical conditions or relocation that justify cancellation
2. Supporting Documentation: Section referencing any attached evidence supporting the cancellation request
3. Direct Debit Cancellation: Section covering information about cancelling payment arrangements when paid by direct debit
1. Medical Certificate: Supporting evidence for health-related cancellation
2. Proof of Relocation: Evidence of address change if relevant to cancellation
3. Payment History: Record of payments made if disputed
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Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your data is private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
