1. Previous Communication Reference: Include when there have been prior attempts to resolve the issue

2. Legal Rights Statement: Include when invoking specific consumer protection laws or regulations

3. Third-Party Involvement: Include when other service providers or insurance companies are involved

4. Urgency Statement: Include when immediate action is required due to ongoing impact

5. Alternative Resolution Options: Include when proposing multiple acceptable solutions

1. Timeline of Events: Chronological list of relevant dates and events related to the complaint

2. Financial Summary: Detailed breakdown of costs, losses, and requested compensation

3. Supporting Documentation: List of attached evidence such as receipts, photographs, or correspondence

4. Witness Statements: If applicable, statements from other affected travelers or witnesses

5. Service Provider Details: List of all involved service providers and their role in the travel arrangement