Complaint Letter Template for England and Wales
Create a bespoke document in minutes, or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Complaint Letter
"I need a complaint letter addressing poor customer service received at a retail store, requesting a formal apology and a refund of £50 for a defective product. The letter should be polite yet firm, and include specific details of the incident."
Find the exact document you need
Complaint Statement
A standardized template for formal complaints under English and Welsh law, designed to meet civil procedure requirements and facilitate dispute resolution.
Noise Complaint Letter
A template for formal noise complaints under English and Welsh law, structured to meet legal and administrative requirements.
Letter Of Complaint To Social Services
A formal document used in England and Wales to raise concerns about social care services provided by local authorities.
Complaint Letter To Estate Agent
A formal template for lodging complaints against estate agents in England and Wales, structured according to relevant property legislation and professional standards.
Hostile Work Environment Letter
A template for reporting hostile work environment conditions under English and Welsh law, structured to comply with UK employment legislation.
Employer Response To Grievance Letter
A formal employer response to an employee grievance under England and Wales employment law, following ACAS guidelines.
Claims Letter
A standardized template for presenting legal claims under English and Welsh law, serving as the first formal step in potential litigation.
Airline Complaint Letter
A formal complaint template for airline-related issues under English and Welsh law, aligned with UK aviation regulations and consumer protection requirements.
Vehicle Complaint Letter
A formal complaint document addressing vehicle purchase issues under consumer protection laws in England & Wales.
Telephone Complaint Letter
A formal document in England & Wales recording unresolved telephone complaints for legal and consumer protection purposes.
Sewage Complaint Letter
A formal complaint document addressing unresolved sewage issues under the Water Industry Act in England & Wales.
Real Complaint Letter
An England & Wales document formally detailing a grievance, seeking resolution, and referencing consumer rights.
Price Complaint Letter Response
An England & Wales legal document addressing formal pricing complaints, ensuring compliance with consumer protection laws.
Pollution Complaint Letter
An England & Wales document notifying authorities of environmental pollution and requesting corrective action.
Petition Letter For Complaint
An England & Wales legal document detailing formal grievances and desired resolutions before legal escalation.
Petition Complaint Letter
An England & Wales legal document addressing grievances, outlining complaints, facts, evidence, and desired resolutions.
Letter To Collector For Land Issue Complaint
An England & Wales legal document for formal intervention in unresolved land disputes or issues.
Letter Of Complaint Of Poor Service
An England & Wales legal document detailing a complaint about inadequate service and seeking resolution under consumer rights.
Letter Of Complaint For Replacement
A formal complaint document requesting product replacement under England & Wales consumer law.
Letter Of Complaint For Non Payment
An England & Wales legal document demanding payment for overdue goods or services, detailing consequences of non-payment.
Holiday Complaint Letter
An England & Wales document for consumers to formally address holiday service complaints and seek resolution.
Grievance Letter Against Manager
An England & Wales legal document ensuring credit report updates post-debt settlement agreement.
Fraud Transaction Complaint Letter To Police
An England & Wales legal document proposing a debt repayment plan to creditors under financial regulations.
Effective Complaint Letter
An England & Wales legal document settling debt disputes, outlining terms, and releasing parties from further claims.
Complaint Letter To Principal About Student Behaviour
An England & Wales document disputing a debt, demanding proof, and halting collection activities.
Complaint Letter To Police Against Neighbour
An England & Wales legal document demanding payment from a former tenant for outstanding debts or damages.
Complaint Letter To Ombudsman
An England & Wales legal document disputing debt validity with collection agencies under relevant consumer protection laws.
Complaint Letter To Managing Director
An England & Wales document requesting payment for unpaid medical services, complying with debt recovery protocols.
Complaint Letter To Management Office
An England & Wales legal document demanding overdue payment while adhering to FCA guidelines and consumer protection laws.
Complaint Letter To Local Councillor
An England & Wales legal document demanding a creditor cease inappropriate collection practices against a debtor.
Complaint Letter To Hospital Administrator
An England & Wales legal document halting specific debt collection activities and establishing a formal debt resolution record.
Complaint Letter To Government Department
An England & Wales legal document assessing high-risk data processing impacts on individual rights and freedoms.
Complaint Letter To Credit Card Company
An England & Wales agreement establishing data processing terms under UK GDPR and Data Protection Act 2018.
Complaint Letter To Cosmetic Company
An England & Wales legal document formalizing the Data Protection Impact Assessment for high-risk data processing activities.
Complaint Letter To Car Service Centre
An England & Wales agreement outlining data processing terms between organizations under UK GDPR compliance.
Complaint Letter To Bank For Not Responding
An England & Wales legal document detailing data processing safeguards between parties under UK GDPR compliance.
Complaint Letter From Parents To Teacher
An England & Wales agreement outlining data sharing and processing terms under UK GDPR and Data Protection Act 2018.
Complaint Letter For Water Leakage In Flat
An England & Wales legal document modifying agreements for compliance with data protection laws.
Complaint Letter For Warranty Claim
An England & Wales legal document outlining child custody arrangements post-separation, ensuring compliance with the Children Act 1989.
Complaint Letter For Poor Bus Service
An England & Wales legal document outlining adaptable child custody and care arrangements under the Children Act 1989.
Complaint Letter For Not Responding
An England & Wales legal document outlining parental arrangements for child custody and care post-separation.
Complaint Letter For Not Receiving Refund
An England & Wales document formalizing child care arrangements between separated parents without court involvement.
Complaint Letter For Fraud Transaction
An England & Wales agreement detailing equal asset division for separating couples, covering financial and child arrangements.
Complaint Letter For Delay In Service
An England & Wales legal document detailing terms for temporary vehicle hire post-accident under credit provisions.
Complaint Letter For Delay In Response
An England & Wales legal document for obtaining credit facilities, detailing terms and obligations under regulatory compliance.
Complaint Letter For Damaged Goods
An England & Wales legal document formalizing lending terms, ensuring compliance with the Consumer Credit Act 1974.
Complaint Letter For Apartment Management
An England & Wales agreement outlining corporate credit card usage and compliance for employees.
Complaint Letter About Product Quality
An England & Wales legal document addressing copyright infringement and outlining required actions for resolution.
Complaint Letter About Environmental Problems
An England & Wales legal document terminating a copyright agreement, detailing involved works and termination specifics.
Complaint Letter About Employee Attitude
An England & Wales legal document responding to copyright takedown notices, seeking content restoration.
Complaint Letter About Delay In Delivery
An England & Wales agreement authorizing modifications to copyrighted works, detailing rights, terms, and quality standards.
Complaint Inquiry Letter
An England & Wales legal document granting specific rights and protections for artists' copyright and usage.
Closure Of Complaint Letter
An England & Wales legal document for early-stage financing, offering debt protection with potential equity conversion.
Air Pollution Complaint Letter
An England & Wales legal document outlining terms for hiring contractors or service providers for specific projects.
Apology Letter To Neighbor For Noise
An England & Wales agreement defining service terms, responsibilities, and standards between a provider and client.
Acknowledgement Letter Of Complaint
An England & Wales legal document outlining business relationship terms, obligations, and dispute resolution between parties.
Post Office Complaint Letter
A formal complaint document addressed to Post Office Ltd under English and Welsh jurisdiction, outlining issues with postal services and seeking resolution.
House Complaint Letter
A formal written complaint about residential property issues, governed by English and Welsh housing law.
High Hedge Complaint Letter
A formal complaint document used in England and Wales to address issues with problematic high hedges affecting residential properties.
Complaint Letter From Customer
A formal customer complaint letter under English and Welsh law, expressing dissatisfaction with goods or services and seeking resolution.
Bad Service Complaint Letter
A formal complaint letter regarding poor service delivery, governed by English and Welsh consumer protection laws.
Letter Of Complaint About Result
A formal letter used in England and Wales to challenge and seek revision of a specific result or assessment outcome.
Complaint Letter To Principal About Coach
A formal complaint letter to a school principal about a coach's conduct or performance, governed by English and Welsh educational law.
Bike Service Complaint Letter
A formal complaint letter regarding unsatisfactory bicycle service work under English and Welsh law.
Tenant Formal Letter Of Complaint To Landlord
A formal complaint letter from tenant to landlord under England and Wales law, documenting property issues and requesting remedial action.
Letter To Builder About Poor Quality Work
A formal complaint letter under English and Welsh law addressing poor quality construction work and demanding rectification.
Grievance Letter To Collector
A formal letter disputing debt collection practices under English and Welsh law.
Letter To Board Of Directors Complaint
A formal complaint letter to company directors under English and Welsh law, outlining concerns and requesting specific actions.
Letter To Express Disappointment
A formal business letter used in England and Wales to professionally communicate dissatisfaction while maintaining business relationships.
Council Noise Complaint Letter
A formal letter to report noise nuisance to local authorities in England and Wales, requesting official intervention under environmental protection legislation.
Business Complaint Letter To Supplier
A formal business complaint letter under English and Welsh law addressing supplier issues and requesting specific remedies.
Dry Cleaning Complaint Letter
A formal complaint letter to a dry cleaning business regarding service issues or damage to garments, governed by English and Welsh consumer law.
Dissatisfied Customer Letter
A formal complaint letter to a business regarding unsatisfactory goods or services, governed by English and Welsh consumer law.
Complaint Letter For Roof Leakage
A formal complaint letter regarding roof leakage issues, compliant with England and Wales property maintenance and consumer protection laws.
Complaint Letter For Insurance Company
A formal complaint to an insurance company under English and Welsh law, addressing insurance-related disputes and seeking resolution within the UK regulatory framework.
Letter For No Response To A Complaint
A formal follow-up letter under English and Welsh law used when an initial complaint has received no response, serving as a documented attempt at resolution before potential legal action.
Formal Letter On Shortage Of Water
An official letter used in England and Wales to communicate water shortage situations and required actions to affected parties.
Complaint Letter To Plumber
A formal complaint letter to a plumber regarding unsatisfactory services under English and Welsh law.
Complaint Letter For Work Not Done
A formal complaint letter under English and Welsh law addressing incomplete or unfulfilled contracted work.
Complaint Letter For Sewer Blockage
A formal complaint letter regarding sewer blockage issues, governed by English and Welsh law, sent to water service providers.
Complaint Letter For Lost Parcel
A formal complaint letter regarding a lost parcel, governed by English and Welsh law, requesting resolution from a postal service provider or retailer.
Complaint Cover Letter
A formal document used in England and Wales to initiate a complaint process, outlining grievances and desired outcomes.
Cleaning Complaint Letter
A formal complaint letter regarding unsatisfactory cleaning services, drafted under English and Welsh law.
Car Delivery Delay Complaint Letter
A formal complaint letter under English and Welsh law addressing vehicle delivery delays and seeking resolution.
Persuasive Complaint Letter
A formal complaint document used in England and Wales to effectively communicate grievances and seek resolution while adhering to UK legal requirements.
Load Shedding Complaint Letter
A formal complaint document used in England and Wales to address electricity supply interruptions and seek resolution under UK regulations.
Formal Letter Of Complaint To The Municipality
An official written complaint to local government authorities in England and Wales, detailing specific grievances and requested resolutions.
Complaint Letter To Landlord About Heating
A formal complaint to a landlord about heating problems in a rental property under English and Welsh law.
Complaint Letter To Car Dealer
A formal complaint letter to a car dealer under English and Welsh law, detailing vehicle-related issues and seeking specific resolution.
Complaint Letter To Bank For Credit Card Charges
A formal complaint letter to a bank regarding credit card charges, governed by English and Welsh law.
Consumer Complaint Letter
A template for consumer complaints under English and Welsh law, structured to help consumers effectively communicate their grievances and seek resolution.
Adjustment Letter For Complaint
A formal response to a customer complaint under English and Welsh law, detailing proposed resolutions and adjustments.
Thank You Letter For Resolving Complaint
A formal letter under English and Welsh law thanking the recipient for successfully resolving a complaint.
Letter Of Complaint Regarding Cleanliness
A formal letter used in England and Wales to address and seek resolution for cleanliness and hygiene concerns.
Full Block Style Complaint Letter
A formal complaint letter format used in England and Wales, following full block style formatting to address product or service issues.
Complaint Letter To Travel Agency
A formal complaint letter to a travel agency regarding service issues, governed by English and Welsh consumer protection law.
Complaint Letter To Catering Company
A formal complaint to a catering service provider regarding unsatisfactory services, governed by English and Welsh law.
Complaint Letter For Repair
A formal complaint letter under English and Welsh law requesting repair of goods or services and outlining specific remedial actions required.
Complaint Letter For High Water Bill
A formal complaint letter to a water company in England and Wales disputing excessive water charges.
Complaint Letter For Car Damage In Society
A formal complaint letter under English and Welsh law for addressing vehicle damage within residential society premises.
Ceiling Leakage Complaint Letter
A formal complaint letter under English law addressing ceiling leakage issues and requesting remedial action.
Response To Student Complaint Letter
A formal response from an educational institution to a student complaint under English and Welsh law, detailing investigation findings and outcomes.
Letter Of Complaint For Poor Service Delivery To The Municipality
A formal complaint letter to municipal authorities in England and Wales regarding poor service delivery.
Letter Of Complaint About False Accusations
A formal complaint letter under English and Welsh law addressing false accusations and demanding rectification.
Landlord Response To Tenant Complaint Letter
A formal response letter from landlord to tenant addressing property-related complaints under England and Wales law.
Formal Letter To Airline Company
A formal communication document with an airline company, governed by English and Welsh law, for official correspondence regarding aviation-related matters.
Complaint Letter To Tenant
A formal written complaint to a tenant addressing tenancy violations or issues, governed by England and Wales housing law.
Complaint Letter To Bank For Closing Account
A formal complaint letter to a bank regarding account closure, governed by English and Welsh law.
Complaint Letter For Pending Work
A formal complaint letter under English and Welsh law addressing delayed or incomplete contractual work and requesting remedial action.
Complaint Letter For Non Delivery Of Goods
A formal complaint letter used in England and Wales to address non-delivery of purchased goods and request remedial action.
Complaint Letter For Delay In Construction Work
A formal complaint document under English and Welsh law addressing construction project delays and seeking remedial action.
Complaint Letter About Beauty Products
A formal complaint letter regarding beauty products, compliant with English and Welsh consumer protection laws.
Complaint Hotel Letter
A formal complaint letter to hotel management regarding service issues, governed by English and Welsh consumer protection laws.
Complaint Harassment Letter
A formal document used in England and Wales to report and document instances of harassment, requesting specific remedial action under UK law.
Restaurant Customer Complaint Response Letter
A formal response to a restaurant customer complaint, compliant with English and Welsh law and restaurant industry standards.
Physical Assault Complaint Letter
A formal letter documenting a physical assault incident under English and Welsh law, used for legal proceedings and official records.
Letter Of Complaint Regarding Incomplete Vehicle Repair
A formal complaint letter used in England and Wales to address incomplete or unsatisfactory vehicle repairs, aligned with UK consumer protection laws.
Complaint Letter To Sports Club
A formal complaint letter to a sports club under English law, detailing specific grievances and requesting resolution.
Complaint Letter For Machine Not Working
A formal complaint letter regarding faulty machinery, compliant with English and Welsh consumer protection laws.
Complaint Letter Against Company Driver
A formal complaint letter regarding a company driver's conduct, governed by English and Welsh law.
Letter Of Complaint Generator
A formal complaint letter template compliant with England and Wales jurisdiction, designed to address consumer grievances effectively.
Gym Complaint Letter
A formal complaint letter addressing gym-related issues under English and Welsh law.
Formal Letter On Electricity Problem
A formal communication regarding electricity-related issues, governed by English and Welsh law, used to address concerns with electricity providers or authorities.
Follow Up Letter After No Response Complaint
A formal follow-up letter used in England and Wales when an initial complaint has received no response, serving as an escalation tool with clear deadlines.
Erroneous Transfer Complaint Letter
A formal complaint document used in England and Wales to report and seek rectification of an incorrect financial transfer.
Complaint Letter About Hospital Service
A formal complaint document addressing healthcare service issues in England and Wales, following NHS complaints procedures.
Complaint Letter About Expired Food
A formal complaint letter regarding expired food products, governed by English and Welsh law.
Complaint Letter About Community Problems
A formal complaint letter under English and Welsh law used to report and seek resolution for community-based issues to relevant authorities.
Complaint Letter To Transport Department
A formal complaint letter to the Transport Department under English and Welsh jurisdiction, addressing transport-related issues or concerns.
Complaint Letter To Principal From Parent
A formal complaint letter from a parent to a school principal under England and Wales education law, addressing concerns about their child's schooling.
Complaint Letter For Telephone Not Working
A formal complaint letter regarding non-functioning telephone services, compliant with England and Wales consumer protection laws.
Complaint Letter For Irresponsible Behaviour
A formal complaint letter under English and Welsh law addressing instances of irresponsible behavior and seeking remedial action.
Complaint Letter For Illegal Parking
A formal complaint document addressing illegal parking incidents under English and Welsh law, requesting enforcement action or resolution.
Complaint Letter For Double Payment
A formal letter under English and Welsh law requesting refund of a duplicate payment made to a service provider.
Complaint Letter Follow Up
A formal follow-up communication under English and Welsh law addressing an unresolved complaint and requesting specific actions.
Complaint Letter Asking For Refund
A formal request for refund under English and Welsh law, detailing purchase issues and requesting reimbursement.
Hotel Noise Complaint Letter
A formal complaint letter to hotel management regarding noise disturbances, governed by English and Welsh law.
Complaint Letter Asking For Compensation
A formal compensation request letter under English and Welsh law outlining a grievance and seeking specific remedy.
Complaint Letter About Garbage
A formal complaint letter addressing garbage-related issues, structured according to England and Wales waste management regulations.
Complaint Letter About Food Delivery
A formal complaint document for food delivery issues under English and Welsh law.
Complaint Letter About Electricity Bill
A formal complaint letter to an electricity supplier regarding billing issues, governed by English and Welsh law.
Complaint Letter About Damaged Furniture
A formal complaint letter for damaged furniture under English and Welsh law, outlining damage details and requested resolution.
Noise Complaint Response Letter
A formal response to a noise complaint under English and Welsh law, addressing reported disturbances and proposed solutions.
Road Damage Complaint Letter
A formal letter used in England and Wales to report road damage to authorities and request remedial action.
Letter Complaining About Bad Roads
A formal complaint letter addressing road maintenance issues in England and Wales, directed to local authorities.
Complaint Letter To Neighbor About Yard
A formal letter under English and Welsh law addressing concerns about a neighbor's yard maintenance and requesting specific remedial actions.
Complaint Letter To Insurance Company For Claim Rejection
A formal complaint letter challenging an insurance claim rejection under English and Welsh law, following FCA guidelines.
Complaint Letter For Salary Not Paid
A formal complaint letter regarding unpaid salary under English and Welsh law.
Complaint Letter For Computer Not Working Properly
A formal complaint letter under English and Welsh law addressing issues with a malfunctioning computer and requesting remedies under consumer protection legislation.
Complaint Letter For Car Damage
A formal complaint letter under English law seeking compensation for vehicle damage.
Complaint Letter Against Employee Misbehaviour
A formal complaint letter used in England and Wales to report employee misconduct or inappropriate workplace behaviour, adhering to UK employment law requirements.
Complaint Letter Against Bus Driver
A formal complaint letter regarding bus driver conduct under English and Welsh jurisdiction, addressing service or behavior concerns.
Security Complaint Letter
A formal document used in England and Wales to register complaints about security services or incidents, compliant with UK security industry regulations.
Response To A Claim Letter
A formal response to legal claims under English and Welsh law, setting out the respondent's position and defenses.
Formal Claim Letter
A formal pre-litigation document under English and Welsh law that notifies the recipient of a legal claim and demands specific remedies.
Complaint Settlement Letter
A formal document under English and Welsh law that outlines the terms for resolving a complaint between parties and serves as a legally binding settlement agreement.
Complaint Letter About Environmental Pollution
A formal complaint document addressing environmental pollution issues under English and Welsh law, requesting investigation and remediation of environmental violations.
Response Letter To A Complaint Against An Employee
A formal response to an employee complaint under English and Welsh law, addressing allegations and outlining investigation findings.
Low Salary Complaint Letter
A formal letter under English and Welsh law raising concerns about inadequate salary levels and requesting appropriate compensation adjustment.
Letter Of Complaint Response
A formal response to a customer complaint under English and Welsh law, addressing concerns and proposing resolution.
Complaint Letter For Wrong Delivery Of Books
A formal complaint letter under English and Welsh law addressing incorrect book deliveries and requesting rectification.
Complaint Letter For Students
A formal complaint letter for students to raise concerns about educational matters under English and Welsh law.
Complaint Letter For Poor Quality Of Work
A formal complaint letter used in England and Wales to address poor quality work and seek appropriate remedies from service providers.
Complaint Letter About Bus Service
A formal complaint document addressing bus service issues in England and Wales, conforming to UK transport and consumer protection regulations.
Late Delivery Complaint Response
A formal response to a late delivery complaint under English and Welsh law, addressing customer concerns and proposing solutions.
Informal Complaint Letter
A formal written expression of dissatisfaction addressed to a business or organization under English and Welsh law, seeking resolution of a specific issue.
Complaint Letter To Landlord About Air Conditioning
A formal complaint letter to landlord regarding air conditioning issues in a rental property, governed by English and Welsh law.
Complaint Letter About Price Increase
A formal complaint letter under English and Welsh law addressing an implemented price increase and seeking resolution.
Wrong Transaction Complaint Letter
A formal complaint letter used in England and Wales to report and seek rectification of an incorrect financial transaction.
Hotel Complaint Letter Response
A formal response to a hotel guest's complaint, drafted in compliance with English and Welsh consumer protection laws.
Complaint Letter For Overcharged Bill
A formal complaint letter used in England and Wales to dispute and seek correction of an overcharged bill.
Complaint Letter About Delivery Service
A formal complaint letter addressing delivery service issues under English and Welsh consumer protection laws.
Complaint Letter About A Manager
A formal complaint letter about managerial conduct under English and Welsh employment law.
Complaint Letter About Food Quality
A formal complaint letter regarding food quality issues, governed by English and Welsh law, addressing concerns about food products or services.
Compliment Letter To Employee
A formal letter of recognition for employee achievements, governed by English and Welsh employment law.
Escalation Letter
A formal written notice under English and Welsh law used to elevate unresolved business issues to higher authority levels.
Download our whitepaper on the future of AI in Legal
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our Trust Centre for more details and real-time security updates.
Read our Privacy Policy.