The Complaint Letter Against Bus Driver is a formal document used in the United Arab Emirates when passengers need to report inappropriate conduct, safety violations, or service quality issues related to bus drivers. This document is essential for maintaining accountability in public transportation services and ensuring compliance with UAE Federal Traffic Law and RTA regulations. The letter should be used when informal resolution attempts have failed or when the severity of the incident warrants immediate formal action. It typically includes detailed information about the incident, supporting evidence, and specific requests for action, while adhering to UAE's consumer protection framework and public transport regulations. The document serves as an important tool for quality control in public transportation services and may be used by transport authorities for driver assessment and service improvement initiatives.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Recipient's Details: Name and address of the transport authority or bus company

3. Date: Date when the letter is written

4. Subject Line: Clear indication that this is a complaint about a bus driver, including relevant reference numbers

5. Incident Details: Specific details about the incident including date, time, location, bus route number, and bus identification number

6. Description of Complaint: Clear and factual description of the driver's behavior or incident that prompted the complaint

7. Impact Statement: Description of how the incident affected you or other passengers

8. Action Request: Specific actions you want the authority/company to take

9. Closing: Professional closing statement with your signature and name