The Complaint Letter To Store Manager is a formal document used in the United Arab Emirates when a customer needs to escalate a retail-related issue to management level. This document is particularly important in the UAE context, where consumer protection is governed by Federal Law No. 15 of 2020 and various emirate-level regulations. The letter serves as an official record of the complaint and may be required if the matter needs further escalation to the Department of Economic Development or Consumer Protection Department. It typically includes detailed information about the purchase or service issue, previous attempts at resolution, and specific requests for remedy, all while adhering to UAE's business communication protocols and cultural considerations. This type of letter is often the first step in formal dispute resolution between consumers and retailers in the UAE market.

1. Sender's Contact Information: Full name, address, phone number, and email of the complainant

2. Date: Current date when the letter is written

3. Recipient's Information: Store manager's name (if known), store name, and complete address

4. Subject Line: Clear, specific reference to the complaint topic

5. Introduction: Brief statement identifying yourself as a customer and the general nature of the complaint

6. Incident Details: Specific information about the purchase/incident including date, time, product/service details, and transaction reference numbers

7. Impact Statement: Clear explanation of how the issue has affected you

8. Previous Contact: Description of any previous attempts to resolve the issue

9. Requested Resolution: Clear statement of what action you would like the store to take

10. Closing: Professional closing statement with expected timeframe for response

11. Signature: Your signature and typed name