The Complaint Letter About Price Increase is a crucial document used in the United Arab Emirates when businesses or consumers need to formally object to unexpected or unjustified price increases from suppliers, service providers, or vendors. This document is particularly relevant in the UAE market where price controls and consumer protection are strictly regulated under Federal Law No. 15 of 2020 and related legislation. The letter should be used when price increases appear to violate fair trading practices, exceed market norms, or breach existing contractual agreements. It typically includes detailed documentation of the price changes, their impact, and specific requests for resolution, while maintaining professional business etiquette appropriate to UAE business culture. The document serves both as a formal notification of dissatisfaction and as a potential preliminary step before escalating to regulatory authorities.
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1. Sender's Details: Full name, address, and contact information of the complainant
2. Date: Current date in formal business format
3. Recipient's Details: Full name, title, company name, and address of the recipient
4. Subject Line: Clear indication that this is a formal complaint regarding price increase
5. Formal Greeting: Professional salutation addressing the appropriate person
6. Opening Statement: Brief introduction identifying yourself and your relationship with the company
7. Price Increase Details: Specific details about the price increase, including original and new prices, date of increase, and affected products/services
8. Impact Statement: Description of how the price increase affects you or your business
9. Legal Basis: Reference to relevant consumer protection laws and regulations
10. Specific Request: Clear statement of what action you want taken
11. Closing: Professional closing statement with deadline for response
12. Signature Block: Your name, title (if applicable), and signature
1. Previous Communication Reference: Include when there have been prior discussions or correspondence about the issue
2. Market Comparison: Add when you can demonstrate that similar products/services are available at lower prices from competitors
3. Historical Price Analysis: Include when you can show a pattern of unreasonable price increases
4. Economic Hardship Statement: Add when the price increase causes significant financial burden that needs to be highlighted
5. Alternative Solution Proposal: Include when you have specific alternative arrangements to propose
1. Price History Documentation: Copies of previous invoices or price lists showing the price evolution
2. Market Research Evidence: Documentation of competitor prices and market rates
3. Previous Correspondence: Copies of relevant emails, letters, or other communications regarding the price increase
4. Supporting Photographs: If applicable, photos of price tags, advertisements, or other visual evidence
5. Legal References: Relevant excerpts from UAE consumer protection laws and regulations
Relevant legal definitions
Price Increase
Original Price
New Price
Effective Date
Notice Period
Product
Service
Supplier
Consumer
Contract Reference
Purchase Agreement
Price List
Invoice
Consumer Protection Law
Market Price
Business Day
Force Majeure
Material Change
Payment Terms
Regulatory Authority
Economic Department
Consumer Rights
Commercial License
Trading License
Official Notice
Original Price
New Price
Effective Date
Notice Period
Product
Service
Supplier
Consumer
Contract Reference
Purchase Agreement
Price List
Invoice
Consumer Protection Law
Market Price
Business Day
Force Majeure
Material Change
Payment Terms
Regulatory Authority
Economic Department
Consumer Rights
Commercial License
Trading License
Official Notice
Clauses
Relevant Industries
Retail
Manufacturing
Consumer Goods
Professional Services
Technology
Healthcare
Real Estate
Construction
Education
Hospitality
Telecommunications
Transportation
Energy
Food and Beverage
Relevant Teams
Legal
Procurement
Finance
Operations
Supply Chain
Commercial
Compliance
Customer Relations
Risk Management
Contract Administration
Relevant Roles
Procurement Manager
Commercial Director
Legal Counsel
Contract Manager
Supply Chain Manager
Operations Manager
Business Owner
Finance Manager
Customer Relations Manager
Compliance Officer
Risk Manager
Category Manager
Purchasing Officer
Chief Financial Officer
General Manager
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