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1. Sender's Details: Full name, account number, property address, and contact information of the complainant
2. Date and Reference: Current date and any relevant reference numbers (account number, previous complaint numbers)
3. Recipient's Details: Name and address of the electricity department, including specific department/division if known
4. Subject Line: Clear indication that this is a complaint regarding meter checking
5. Meter Information: Meter number, location, and type of meter installed
6. Problem Description: Detailed explanation of the issues observed with the meter, including specific readings and timeframe
7. Impact Statement: Description of how the meter issue has affected the complainant (financial, practical implications)
8. Action Request: Specific request for meter checking and expected resolution
9. Closing: Professional closing with expected timeframe for response and contact information
1. Previous Communications: Include if there have been prior attempts to resolve the issue or previous complaints filed
2. Technical Observations: Include if specific technical issues or irregular patterns have been observed
3. Billing History Summary: Include if there are notable discrepancies in historical billing patterns
4. Witness Statements: Include if neighbors or other parties have observed similar issues or can verify the complaint
5. Legal References: Include if specific consumer protection or utility service regulations are being cited
1. Recent Bills: Copies of electricity bills showing unusual readings or charges
2. Photographic Evidence: Pictures of the meter showing any visible issues or reading discrepancies
3. Previous Correspondence: Copies of any previous communications with the electricity department
4. Consumption Graph: Visual representation of electricity consumption patterns showing anomalies
5. Maintenance Records: Any available records of previous meter maintenance or inspections
Billing Period
Consumption Pattern
Customer
Electricity Department
Electricity Meter
Meter Reading
Premises
Property Address
Service Provider
Tariff
Usage Record
Utility Bill
Meter Inspector
Testing Period
Calibration Certificate
Inspection Report
Smart Meter
Connection Point
Supply Address
Utilities
Residential Real Estate
Commercial Real Estate
Facility Management
Consumer Services
Energy
Property Management
Public Services
Facility Management
Operations
Customer Service
Maintenance
Administration
Legal
Property Management
Resident Services
Utility Coordination
Compliance
Facility Manager
Property Manager
Building Superintendent
Operations Manager
Maintenance Supervisor
Tenant Relations Manager
Real Estate Manager
Administrative Manager
Residential Services Coordinator
Customer Service Representative
Legal Compliance Officer
Utility Services Coordinator
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