This Cleaning Services Contract is essential for businesses seeking to formalize their cleaning service arrangements in India. It is designed to protect both service providers and clients by clearly defining the scope of services, performance standards, and mutual obligations. The document incorporates requirements from Indian contract law, labor regulations, and industry standards, making it suitable for various commercial and institutional settings. The contract addresses key aspects such as service delivery, staff management, compliance with local regulations, insurance requirements, and dispute resolution mechanisms. It is particularly relevant in post-COVID scenarios where enhanced cleaning protocols and documentation are crucial.
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1. Parties: Identification of service provider and client with complete legal details
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of cleaning services to be provided
5. Term and Termination: Duration of contract, renewal terms, and termination conditions
6. Payment Terms: Service fees, payment schedule, and billing procedures
7. Service Provider Obligations: Key responsibilities including staff, equipment, and materials
8. Client Obligations: Access, facilities, and other support to be provided by the client
9. Health and Safety: Safety protocols, compliance with regulations, and risk management
10. Insurance and Liability: Insurance requirements and allocation of risks
11. Confidentiality: Protection of sensitive information and privacy requirements
12. Standard Terms: Boilerplate clauses including notices, governing law, and dispute resolution
1. Environmental Standards: Specific environmental requirements and green cleaning protocols
2. Specialized Areas: Special requirements for sensitive areas like labs or medical facilities
3. Performance Metrics: KPIs and quality measurement criteria
4. Staff Requirements: Specific staffing levels, qualifications, or security clearance requirements
5. Emergency Services: Provisions for emergency or out-of-hours cleaning services
6. Subcontracting: Terms governing the use of subcontractors
7. Equipment Standards: Specific requirements for cleaning equipment and maintenance
1. Schedule 1 - Service Specifications: Detailed cleaning specifications for each area or type of service
2. Schedule 2 - Pricing Schedule: Detailed breakdown of costs and charging mechanisms
3. Schedule 3 - Service Locations: List and details of all locations where services are to be provided
4. Schedule 4 - Equipment and Materials: List of approved cleaning equipment and materials
5. Schedule 5 - Service Level Agreement: Performance standards and measurement criteria
6. Schedule 6 - Staff Requirements: Detailed staffing requirements including qualifications and training
7. Appendix A - Cleaning Checklist: Daily, weekly, and monthly cleaning task checklists
8. Appendix B - Health and Safety Procedures: Detailed safety protocols and emergency procedures
Relevant legal definitions
Agreement
Services
Premises
Service Provider
Client
Service Standards
Working Day
Working Hours
Cleaning Staff
Consumables
Equipment
Service Schedule
Quality Assurance
Deep Cleaning
Regular Cleaning
Emergency Cleaning
Cleaning Materials
Service Charges
Performance Standards
Authorized Representative
Commencement Date
Contract Period
Force Majeure
Health and Safety Requirements
Intellectual Property Rights
Confidential Information
Service Areas
Approved Chemicals
Quality Control Report
Service Level Agreement
PPE (Personal Protective Equipment)
Waste Management
Cleaning Protocols
Response Time
Site Rules
Standard Operating Procedures
Compliance Requirements
Key Performance Indicators
Inspection Report
Material Safety Data Sheets
Incident Report
Cleaning Log
Work Order
Services
Premises
Service Provider
Client
Service Standards
Working Day
Working Hours
Cleaning Staff
Consumables
Equipment
Service Schedule
Quality Assurance
Deep Cleaning
Regular Cleaning
Emergency Cleaning
Cleaning Materials
Service Charges
Performance Standards
Authorized Representative
Commencement Date
Contract Period
Force Majeure
Health and Safety Requirements
Intellectual Property Rights
Confidential Information
Service Areas
Approved Chemicals
Quality Control Report
Service Level Agreement
PPE (Personal Protective Equipment)
Waste Management
Cleaning Protocols
Response Time
Site Rules
Standard Operating Procedures
Compliance Requirements
Key Performance Indicators
Inspection Report
Material Safety Data Sheets
Incident Report
Cleaning Log
Work Order
Clauses
Interpretation
Services
Term and Termination
Payment
Service Provider Obligations
Client Obligations
Staff and Personnel
Equipment and Materials
Health and Safety
Quality Standards
Performance Monitoring
Insurance
Liability and Indemnity
Confidentiality
Data Protection
Force Majeure
Assignment and Subcontracting
Notices
Dispute Resolution
Governing Law
Entire Agreement
Severability
Variation
Waiver
Access Rights
Compliance with Laws
Environmental Standards
Emergency Services
Reporting Requirements
Service Level Requirements
Audit Rights
Working Hours
Training Requirements
Security Requirements
Waste Management
Services
Term and Termination
Payment
Service Provider Obligations
Client Obligations
Staff and Personnel
Equipment and Materials
Health and Safety
Quality Standards
Performance Monitoring
Insurance
Liability and Indemnity
Confidentiality
Data Protection
Force Majeure
Assignment and Subcontracting
Notices
Dispute Resolution
Governing Law
Entire Agreement
Severability
Variation
Waiver
Access Rights
Compliance with Laws
Environmental Standards
Emergency Services
Reporting Requirements
Service Level Requirements
Audit Rights
Working Hours
Training Requirements
Security Requirements
Waste Management
Relevant Industries
Commercial Real Estate
Healthcare
Education
Hospitality
Industrial
Retail
Information Technology
Banking and Financial Services
Manufacturing
Government and Public Sector
Relevant Teams
Facilities Management
Operations
Procurement
Legal
Administration
Risk Management
Compliance
Property Management
Health and Safety
Contract Management
Relevant Roles
Facility Manager
Operations Manager
Procurement Manager
Contract Administrator
Property Manager
Office Manager
Building Superintendent
Maintenance Supervisor
Health and Safety Officer
Compliance Manager
General Counsel
Administrative Manager
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