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1. Parties: Identification of the service provider and the client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' intention to enter into a cleaning services arrangement
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of the cleaning services to be provided, including scope and frequency
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Payment Terms: Fees, payment schedule, invoicing procedures, and payment methods
7. Service Provider Obligations: Key responsibilities of the cleaning service provider, including staff, equipment, and materials
8. Client Obligations: Client's responsibilities, including access, facilities, and utilities provision
9. Health and Safety: Health and safety requirements and compliance with relevant regulations
10. Insurance and Liability: Insurance requirements and allocation of liability between parties
11. Confidentiality: Protection of confidential information and data privacy requirements
12. Termination: Grounds for termination, notice periods, and consequences of termination
13. Governing Law and Jurisdiction: Specification of Dutch law as governing law and jurisdiction for disputes
14. Entire Agreement: Standard boilerplate confirming the agreement represents the entire understanding between parties
1. Environmental Requirements: Specific environmental standards and sustainable cleaning practices, used when client has specific environmental policies
2. Security Requirements: Additional security measures and clearances, used for sensitive locations like government buildings or financial institutions
3. Specialized Cleaning Services: Additional provisions for specialized cleaning services like medical facilities or food preparation areas
4. Performance Metrics: Specific KPIs and service level agreements, used in larger commercial contracts
5. Staff Screening: Additional staff vetting requirements, used for sensitive locations or client requirements
6. Disaster Recovery: Continuity of service provisions in case of emergencies, used for critical facilities
7. Subcontracting: Terms for allowing or prohibiting subcontracting of services
1. Schedule 1 - Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and quality standards
2. Schedule 2 - Pricing Schedule: Detailed pricing information, including rates for regular and additional services
3. Schedule 3 - Cleaning Locations: List and details of all locations where services are to be provided
4. Schedule 4 - Equipment and Materials: List of approved cleaning equipment and materials to be used
5. Schedule 5 - Key Personnel: Details of key staff members and their qualifications
6. Schedule 6 - Service Level Agreement: Detailed performance metrics and measurement criteria
7. Appendix A - Health and Safety Procedures: Detailed health and safety protocols and requirements
8. Appendix B - Reporting Templates: Standard forms for service reports and performance monitoring
Applicable Laws
Business Day
Client
Client Representative
Cleaning Equipment
Cleaning Materials
Cleaning Schedule
Cleaning Staff
Commencement Date
Confidential Information
Contract Period
Designated Areas
Emergency Services
Environmental Requirements
Force Majeure Event
Good Industry Practice
Hazardous Materials
Health and Safety Requirements
Initial Term
Insurance Requirements
Key Performance Indicators
Normal Business Hours
Notice
Premises
Quality Standards
Regular Services
Renewal Term
Service Charges
Service Level Agreement
Service Provider
Service Provider Representative
Services
Special Services
Specifications
Staff Screening Requirements
Standard Operating Procedures
Term
Working Hours
Services Scope
Term and Renewal
Payment Terms
Service Provider Obligations
Client Obligations
Staff and Personnel
Equipment and Materials
Health and Safety
Environmental Compliance
Quality Standards
Performance Monitoring
Insurance
Liability and Indemnification
Force Majeure
Confidentiality
Data Protection
Intellectual Property
Subcontracting
Change Control
Termination
Exit Assistance
Dispute Resolution
Governing Law
Assignment
Notices
Entire Agreement
Severability
Third Party Rights
Counterparts
Waiver
Amendments
Force Majeure
Anti-Corruption
Compliance with Laws
Facility Management
Commercial Real Estate
Healthcare
Education
Retail
Industrial
Hospitality
Corporate Services
Public Sector
Residential Property Management
Facilities Management
Operations
Procurement
Legal
Property Management
Building Services
General Services
Contract Administration
Health & Safety
Environmental Compliance
Facility Manager
Property Manager
Operations Director
Procurement Manager
Contract Manager
Legal Counsel
Building Services Manager
Maintenance Supervisor
Office Manager
Health and Safety Officer
Environmental Compliance Manager
Real Estate Manager
Building Administrator
General Services Manager
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