Cleaning Services Contract for the United Kingdom

Cleaning Services Contract Template for England and Wales

A comprehensive agreement governed by the laws of England and Wales that establishes the terms and conditions for the provision of professional cleaning services. The contract details service specifications, performance standards, health and safety requirements, insurance obligations, and payment terms while ensuring compliance with relevant UK legislation including COSHH regulations and employment laws.

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What is a Cleaning Services Contract?

The Cleaning Services Contract is designed for use in England and Wales when engaging professional cleaning services for commercial or residential premises. This contract type is essential for establishing clear service expectations, compliance requirements, and commercial terms between cleaning service providers and their clients. It incorporates necessary provisions for health and safety, insurance, employment regulations, and environmental considerations while protecting both parties' interests under English law.

What sections should be included in a Cleaning Services Contract?

1. Parties: Details of the service provider and client

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Services: Detailed description of cleaning services to be provided

5. Term and Termination: Duration of contract and termination provisions

6. Payment Terms: Fees, invoicing and payment conditions

7. Service Provider Obligations: Key responsibilities of the cleaning service provider including compliance with relevant legislation

8. Client Obligations: Key responsibilities of the client including access and facilities

9. Health and Safety: Health and safety requirements and compliance obligations

10. Insurance: Required insurance coverage and minimum levels

11. Confidentiality and Data Protection: Obligations regarding confidential information and personal data

12. Liability and Indemnities: Liability limitations and indemnification provisions

What sections are optional to include in a Cleaning Services Contract?

1. TUPE Provisions: Required when existing cleaning staff may transfer from previous service provider

2. KPIs and Service Levels: Specific performance metrics and service level requirements for larger commercial contracts

3. Change Control: Process for varying services and contract terms for longer-term or complex contracts

4. Environmental Requirements: Specific environmental compliance and sustainability requirements

5. Security Requirements: Additional security measures for sensitive locations or out-of-hours work

What schedules should be included in a Cleaning Services Contract?

1. Schedule 1 - Specification of Services: Detailed breakdown of cleaning tasks, frequencies, and standards

2. Schedule 2 - Pricing: Detailed pricing structure, rates and payment terms

3. Schedule 3 - Premises: Details of locations where services are to be provided

4. Schedule 4 - Equipment and Materials: List of equipment and cleaning materials to be used

5. Schedule 5 - COSHH Assessments: Safety data sheets and risk assessments for cleaning products

6. Schedule 6 - Key Personnel: Details of key staff and management contacts

7. Schedule 7 - Service Levels: Detailed performance metrics and measurement criteria

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

England and Wales

Publisher

Genie AI

Document Type

Service Agreement

Cost

Free to use
Clauses
Industries

Employment Rights Act 1996: Core employment legislation governing employment rights, including contracts, unfair dismissal, and basic employment protections

National Minimum Wage Act 1998: Legislation ensuring workers receive minimum wage payments, crucial for cleaning service contracts involving staff

Working Time Regulations 1998: Regulates working hours, rest breaks, and holiday entitlements for workers

Equality Act 2010: Protects against discrimination and promotes equality in the workplace

Transfer of Undertakings (Protection of Employment) Regulations 2006: Protects employees' rights when business ownership changes, including service contract changes

Health and Safety at Work etc. Act 1974: Primary legislation for workplace health and safety requirements

Control of Substances Hazardous to Health Regulations 2002: Regulates the use and handling of cleaning chemicals and hazardous substances

Management of Health and Safety at Work Regulations 1999: Requires risk assessments and management of workplace safety

Personal Protective Equipment at Work Regulations 1992: Governs the provision and use of protective equipment for workers

UK General Data Protection Regulation: Regulates the processing and handling of personal data in the UK post-Brexit

Data Protection Act 2018: UK's implementation of data protection requirements, working alongside UK GDPR

Consumer Rights Act 2015: Protects consumer rights when services are provided to individuals

Supply of Goods and Services Act 1982: Governs contracts for the supply of services, including implied terms

Unfair Contract Terms Act 1977: Regulates unfair terms in contracts and limitations of liability

Employers' Liability (Compulsory Insurance) Act 1969: Requires employers to maintain insurance for employee injuries/illness

Environmental Protection Act 1990: Covers waste disposal and environmental protection requirements

Waste Management Regulations: Governs the handling and disposal of waste materials from cleaning operations

Modern Slavery Act 2015: Requires businesses to ensure no modern slavery exists in their operations or supply chains

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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