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1. Parties: Identification of the service provider and the client, including full legal names, registration numbers, and registered addresses
2. Background: Brief context of the agreement and the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of cleaning services to be provided, including locations, frequency, and specific tasks
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Service Provider's Obligations: Key responsibilities including quality standards, equipment provision, staff management, and compliance with regulations
7. Client's Obligations: Client responsibilities including access provision, facility information, and necessary cooperation
8. Pricing and Payment Terms: Service fees, payment schedule, invoicing process, and payment methods
9. Staff and Employment: Requirements for staff qualification, training, uniforms, and compliance with employment laws
10. Health and Safety: Safety protocols, risk management, and compliance with OSHA requirements
11. Insurance and Liability: Insurance requirements and allocation of risks between parties
12. Confidentiality: Protection of confidential information and trade secrets
13. Termination: Grounds for termination, notice requirements, and consequences of termination
14. Force Majeure: Provisions for unforeseen circumstances preventing contract performance
15. Governing Law and Dispute Resolution: Application of Malaysian law and dispute resolution procedures
1. Environmental Standards: Additional environmental compliance requirements for contracts involving specialized cleaning or waste management
2. Performance Metrics: Specific KPIs and measurement criteria for contracts requiring formal performance monitoring
3. Security Requirements: Special security protocols for cleaning services in sensitive locations like banks or government facilities
4. Pandemic Protocols: Special procedures and requirements during health emergencies
5. Equipment Lease: Terms for equipment leasing if the client provides specialized cleaning equipment
6. Subcontracting: Terms governing the use of subcontractors if permitted
7. Staff Accommodation: Terms regarding staff housing if provided as part of the service arrangement
1. Schedule 1: Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and quality standards
2. Schedule 2: Pricing Schedule: Detailed pricing structure including base rates, additional services, and special rates
3. Schedule 3: Premises Details: Layout plans, access points, and specific requirements for each location
4. Schedule 4: Equipment and Materials: List of approved cleaning equipment and materials to be used
5. Schedule 5: Staff Requirements: Detailed staffing requirements including qualifications, training, and background check requirements
6. Schedule 6: Performance Standards: Detailed quality metrics and assessment criteria
7. Schedule 7: HIRARC Assessment: Hazard Identification, Risk Assessment and Risk Control documentation
8. Appendix A: Emergency Procedures: Procedures for handling emergencies during cleaning operations
9. Appendix B: Chemical Safety Data Sheets: Safety information for all cleaning chemicals to be used
Approved Chemicals
Business Day
Cleaning Equipment
Cleaning Services
Client
Commencement Date
Confidential Information
Contract Period
Designated Areas
Emergency Services
Force Majeure Event
Governing Law
Hazardous Materials
Initial Term
Insurance Requirements
Key Performance Indicators
Laws
Maintenance Schedule
Operating Hours
Premises
Quality Standards
Regular Services
Renewal Term
Service Fee
Service Level Agreement
Service Provider
Service Schedule
Staff
Standard Operating Procedures
Term
Working Hours
Term and Renewal
Payment Terms
Performance Standards
Health and Safety
Staff and Employment
Equipment and Materials
Insurance and Liability
Confidentiality
Data Protection
Termination
Force Majeure
Assignment
Subcontracting
Indemnification
Dispute Resolution
Governing Law
Notices
Amendment
Entire Agreement
Severability
Warranties
Compliance with Laws
Environmental Protection
Quality Assurance
Emergency Response
Access Rights
Property Damage
Work Schedule
Reporting Requirements
Commercial Real Estate
Retail
Healthcare
Education
Industrial
Hospitality
Government
Banking and Finance
Manufacturing
Technology
Transportation
Residential Properties
Facilities Management
Operations
Procurement
Legal
Administration
Risk and Compliance
Property Management
Contract Management
Health and Safety
Building Services
Facility Manager
Operations Director
Procurement Manager
Property Manager
Building Services Manager
Cleaning Services Supervisor
Contract Administrator
Health and Safety Officer
Operations Manager
Legal Counsel
Commercial Director
General Manager
Administration Manager
Risk Manager
Compliance Officer
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