1. Transition Services: Include when initial transition or implementation period is required

2. Business Continuity: Add for critical services requiring disaster recovery and business continuity plans

3. Audit Rights: Include for regulated industries or when significant compliance requirements exist

4. Anti-corruption Compliance: Add when services involve government interactions or high-risk jurisdictions

5. Force Majeure: Include when service delivery could be impacted by external events

6. Parent Company Guarantee: Add when financial security is required from parent company

7. Change Control: Include when services are likely to require frequent modifications

8. Third Party Rights: Add when benefits extend to group companies or third parties

1. Schedule 1 - Services Description: Detailed description of each service, including scope and exclusions

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Charges: Detailed pricing, cost allocation methodology, and charging models

4. Schedule 4 - Governance Procedures: Detailed procedures for service management, escalation, and reporting

5. Schedule 5 - Key Personnel: List of key personnel and their roles in service delivery

6. Schedule 6 - Technical Requirements: IT systems, infrastructure, and technical specifications

7. Schedule 7 - Security Requirements: Information security and physical security requirements

8. Schedule 8 - Exit Plan: Detailed procedures for service transition upon termination

9. Appendix A - Service Request Form: Template for requesting additional or modified services

10. Appendix B - Report Templates: Standard templates for performance and management reporting