Air Conditioner Service Contract Template for Indonesia

The Air Conditioner Service Contract is essential for establishing a formal maintenance relationship between AC service providers and property owners/operators in Indonesia. This document is typically used when engaging professional AC maintenance services for regular upkeep, preventive maintenance, and emergency repairs of air conditioning systems. It includes detailed specifications of services, scheduling requirements, technical standards, and compliance with Indonesian regulations regarding equipment maintenance, environmental protection, and consumer rights. The contract is particularly relevant in Indonesia's tropical climate, where air conditioning systems are crucial for both commercial and residential properties. It incorporates local legal requirements, including those from the Indonesian Civil Code (KUHPerdata) and relevant technical regulations for AC servicing.

1. Parties: Identification of the service provider and the customer, including complete legal names, addresses, and registration numbers

2. Background: Context of the agreement, including reference to the customer's air conditioning systems and general purpose of the maintenance services

3. Definitions: Key terms used throughout the agreement, including technical terminology related to AC systems and services

4. Scope of Services: Detailed description of regular maintenance services, inspections, and repairs covered under the contract

5. Term and Renewal: Duration of the service contract and conditions for renewal

6. Service Provider Obligations: Responsibilities of the service provider, including qualification of technicians, response times, and quality standards

7. Customer Obligations: Customer responsibilities including access provision, basic maintenance, and reporting issues

8. Fees and Payment Terms: Service fees, payment schedule, and terms for additional charges

9. Warranties and Quality Assurance: Guarantees regarding service quality and parts replacement

10. Health, Safety and Environmental Compliance: Compliance with relevant regulations and safety protocols

11. Liability and Insurance: Limitation of liability, indemnification, and required insurance coverage

12. Termination: Conditions and process for contract termination by either party

13. Governing Law and Dispute Resolution: Application of Indonesian law and dispute resolution procedures