Air Conditioner Service Contract Template for Hong Kong

The Air Conditioner Service Contract is essential for establishing a formal relationship between AC service providers and property owners/managers in Hong Kong's tropical climate, where air conditioning is crucial year-round. This document is particularly important given Hong Kong's strict building regulations and environmental standards for AC systems. It should be used whenever engaging professional AC maintenance services, whether for residential, commercial, or industrial properties. The contract covers regular maintenance schedules, emergency services, compliance with Hong Kong's Ozone Layer Protection Ordinance for refrigerant handling, and alignment with local building codes. It's designed to protect both parties' interests while ensuring proper AC system maintenance and operational efficiency in Hong Kong's unique high-rise environment.

1. Parties: Identification of the service provider and the customer, including full legal names and addresses

2. Background: Brief context about the air conditioning system(s) to be serviced and the purpose of the agreement

3. Definitions: Key terms used throughout the agreement including 'Services', 'Equipment', 'Maintenance Schedule', 'Emergency Services'

4. Scope of Services: Detailed description of regular maintenance, repair services, and emergency support included in the contract

5. Service Provider Obligations: Specific responsibilities of the service provider, including quality standards, response times, and compliance requirements

6. Customer Obligations: Customer's responsibilities including access provision, basic maintenance, and reporting issues

7. Fees and Payment: Service fees, payment schedule, additional charges for emergency services or parts

8. Term and Renewal: Duration of the agreement and conditions for renewal

9. Warranties and Quality Standards: Guarantees regarding service quality and workmanship

10. Liability and Insurance: Limitation of liability, indemnification, and insurance requirements

11. Termination: Conditions and process for contract termination by either party

12. Force Majeure: Provisions for circumstances beyond parties' control

13. Governing Law and Jurisdiction: Specification of Hong Kong law and jurisdiction

14. General Provisions: Standard boilerplate clauses including notices, entire agreement, and amendments