Contract For Maintenance Services Template for Indonesia

The Contract for Maintenance Services is essential for businesses operating in Indonesia that require regular maintenance services for their facilities, equipment, or infrastructure. This document is typically used when establishing a formal maintenance relationship between a service provider and a client, whether for building maintenance, equipment servicing, or facility management. The agreement must comply with Indonesian law, including the Civil Code (KUHPer), Law No. 13 of 2003 on Manpower, and relevant safety regulations. It contains detailed provisions on service scope, performance standards, payment terms, and dispute resolution mechanisms, while addressing specific Indonesian regulatory requirements for service contracts and labor arrangements.

1. Parties: Identification of the service provider and the client, including their full legal names, registration numbers, and addresses

2. Background: Context of the agreement and brief description of the parties' intent to enter into a maintenance services arrangement

3. Definitions: Definitions of key terms used throughout the agreement

4. Scope of Services: Detailed description of maintenance services to be provided, including frequency and coverage

5. Term and Renewal: Duration of the agreement and conditions for renewal

6. Service Provider's Obligations: Detailed responsibilities of the maintenance service provider, including quality standards and response times

7. Client's Obligations: Client's responsibilities, including access provision and cooperation requirements

8. Fees and Payment Terms: Pricing structure, payment schedule, and payment methods

9. Service Levels: Performance standards, metrics, and reporting requirements

10. Health and Safety: Safety requirements and compliance with Indonesian health and safety regulations

11. Insurance and Liability: Insurance requirements and limitation of liability provisions

12. Confidentiality: Protection of confidential information and trade secrets

13. Termination: Grounds for termination and termination procedures

14. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

15. General Provisions: Standard boilerplate clauses including notices, amendments, and severability