Equipment Maintenance Agreement Template for Indonesia

The Equipment Maintenance Agreement serves as a crucial legal framework for organizations operating in Indonesia that require professional maintenance services for their equipment and machinery. This document is essential when establishing a formal relationship between equipment owners and maintenance service providers, ensuring clear delineation of responsibilities, service standards, and compliance requirements. It becomes particularly important in contexts where equipment reliability is critical to operations and where maintenance must meet specific Indonesian regulatory standards, including those set by the Ministry of Industry and Ministry of Manpower. The agreement typically covers aspects such as routine maintenance, emergency repairs, spare parts management, and safety protocols, while ensuring compliance with Indonesian Civil Code requirements and sector-specific regulations.

1. Parties: Identifies the maintenance service provider and the equipment owner/client, including their complete legal names, registration numbers, and addresses

2. Background: Outlines the context of the agreement, including the equipment ownership and the need for maintenance services

3. Definitions: Defines key terms used throughout the agreement, including technical terminology and maintenance-specific concepts

4. Scope of Services: Details the specific maintenance services to be provided, including routine maintenance, repairs, and emergency services

5. Term and Renewal: Specifies the initial term of the agreement and conditions for renewal

6. Service Provider Obligations: Lists all responsibilities and duties of the maintenance service provider

7. Client Obligations: Outlines the responsibilities of the client, including access provision and operational requirements

8. Maintenance Schedule: Specifies the frequency and timing of routine maintenance services

9. Response Times and Service Levels: Defines the required response times for different types of maintenance requests and service level standards

10. Fees and Payment Terms: Details the maintenance fees, payment schedule, and payment methods

11. Warranties and Quality Standards: Specifies the warranties provided for maintenance work and quality standards to be met

12. Health and Safety: Outlines safety requirements and compliance with relevant regulations

13. Insurance and Liability: Details insurance requirements and allocation of liability between parties

14. Termination: Specifies circumstances and procedures for terminating the agreement

15. Governing Law and Dispute Resolution: Specifies Indonesian law as governing law and outlines dispute resolution procedures