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1. Parties: Identifies the service provider and client with full legal names and addresses
2. Background: Brief context of the agreement and purpose of engaging cleaning services
3. Definitions: Key terms used throughout the agreement including Premises, Services, Service Standards, etc.
4. Scope of Services: Detailed outline of cleaning services to be provided, including frequency and areas covered
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Payment Terms: Fees, payment schedule, invoicing process, and price adjustment mechanisms
7. Service Provider Obligations: Key responsibilities including staff, equipment, materials, and compliance requirements
8. Client Obligations: Access to premises, utilities provision, and other client responsibilities
9. Service Standards: Quality standards, KPIs, and performance measurement criteria
10. Staff and Training: Requirements for staff qualifications, training, and conduct
11. Health and Safety: Safety protocols, risk management, and compliance with health regulations
12. Insurance and Liability: Required insurance coverage and liability allocation between parties
13. Confidentiality: Protection of confidential information and data privacy requirements
14. Termination: Grounds for termination, notice periods, and post-termination obligations
15. Dispute Resolution: Process for resolving disputes, including mediation and jurisdiction
16. General Provisions: Standard clauses including notices, amendments, and governing law
1. Environmental Requirements: Used when specific environmental standards or green cleaning practices are required
2. Security Requirements: Include when cleaning services are provided in high-security premises or during sensitive hours
3. Specialized Cleaning Services: Add when contract includes non-standard cleaning services like facade cleaning or specialized equipment cleaning
4. Pandemic Protocols: Include specific procedures and requirements during health emergencies
5. Subcontracting: Include when subcontracting of services is permitted
6. Equipment Provision: Used when specific arrangements exist for equipment provision between parties
7. Performance Bonds: Include when financial security for performance is required
8. Transition Services: Add when handover from previous service provider needs to be managed
1. Schedule A - Cleaning Specifications: Detailed cleaning tasks, frequencies, and methods for each area
2. Schedule B - Service Locations: List and details of all premises covered under the contract
3. Schedule C - Price Schedule: Detailed breakdown of costs, rates, and any variable pricing elements
4. Schedule D - Performance Standards: Specific KPIs, measurement methods, and reporting requirements
5. Schedule E - Approved Cleaning Products: List of approved cleaning materials and chemicals
6. Schedule F - Staff Requirements: Detailed staffing requirements, qualifications, and training needs
7. Schedule G - Equipment List: Inventory of cleaning equipment to be used or provided
8. Appendix 1 - Incident Report Form: Standard form for reporting incidents or accidents
9. Appendix 2 - Quality Inspection Checklist: Checklist for regular service quality inspections
Applicable Laws
Approved Cleaning Products
Business Day
Client
Client Representative
Commencement Date
Confidential Information
Contract Period
Contract Price
Cleaning Equipment
Cleaning Personnel
Cleaning Schedule
Cleaning Services
Cleaning Specifications
Consumables
Deep Cleaning
Effective Date
Emergency Services
Force Majeure Event
Health and Safety Requirements
Initial Term
Insurance Requirements
Key Performance Indicators
Monthly Fee
Normal Business Hours
Notice
Premises
Quality Standards
Regular Services
Renewal Term
Required Insurances
Safety Data Sheets
Schedule of Rates
Service Level Agreement
Service Provider
Service Provider Representative
Service Standards
Special Services
Specifications
Staff
Standard Operating Procedures
Term
Termination Date
Work Areas
Term and Duration
Payment Terms
Service Standards
Performance Monitoring
Staff and Personnel
Equipment and Materials
Health and Safety
Environmental Compliance
Insurance
Liability and Indemnification
Confidentiality
Data Protection
Force Majeure
Termination
Assignment and Subcontracting
Dispute Resolution
Governing Law
Access and Security
Quality Control
Reporting Requirements
Warranties
Compliance with Laws
Emergency Response
Working Hours
Training Requirements
Risk Allocation
Intellectual Property
Notices
Amendment
Entire Agreement
Severability
Waiver
Good Faith
Relationship of Parties
Commercial Real Estate
Retail
Healthcare
Education
Hospitality
Industrial Manufacturing
Information Technology
Banking and Financial Services
Professional Services
Logistics and Warehousing
Facilities Management
Operations
Procurement
Legal
Administration
Compliance
Property Management
Contract Management
Vendor Management
Health and Safety
Facility Manager
Operations Director
Procurement Manager
Property Manager
Legal Counsel
Contract Administrator
Building Services Manager
Compliance Officer
Health and Safety Manager
Business Operations Manager
Administrative Services Manager
Vendor Management Specialist
Chief Operating Officer
General Manager
Housekeeping Manager
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