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1. Parties: Identifies and provides full details of the service provider and client
2. Background: Context of the agreement and brief description of the parties' intention
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of cleaning services to be provided
5. Term and Renewal: Duration of the contract and renewal provisions
6. Payment Terms: Fees, payment schedule, invoicing, and payment methods
7. Service Provider Obligations: Key responsibilities and commitments of the cleaning company
8. Client Obligations: Requirements and responsibilities of the client
9. Equipment and Materials: Provisions regarding cleaning supplies and equipment
10. Health and Safety: Safety protocols and compliance with OSHA requirements
11. Staff and Training: Requirements for cleaning staff and their training
12. Insurance and Liability: Insurance requirements and liability allocation
13. Confidentiality: Protection of confidential information
14. Termination: Conditions and process for contract termination
15. Force Majeure: Provisions for unforeseen circumstances
16. Governing Law: Specification of Malaysian law as governing law
17. Dispute Resolution: Process for handling disputes
1. Environmental Standards: Additional environmental compliance requirements for environmentally sensitive facilities
2. Security Requirements: Special security protocols for high-security facilities
3. Specialized Cleaning Protocols: For facilities requiring specific cleaning standards (e.g., medical facilities, food processing)
4. Performance Bonds: Requirements for performance bonds in high-value contracts
5. Subcontracting: Terms for allowing or prohibiting subcontracting of services
6. Emergency Services: Provisions for emergency or after-hours cleaning services
7. Intellectual Property: IP provisions if proprietary cleaning methods or systems are involved
8. Non-Compete: Restrictions on providing services to competitors
1. Schedule A - Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and standards
2. Schedule B - Pricing Schedule: Detailed pricing for different services and areas
3. Schedule C - Premises Details: Floor plans and specific areas to be cleaned
4. Schedule D - Approved Cleaning Products: List of approved cleaning products and materials
5. Schedule E - Performance Metrics: KPIs and service level agreements
6. Schedule F - Staff Requirements: Specific staffing requirements and qualifications
7. Appendix 1 - Health and Safety Procedures: Detailed safety protocols and procedures
8. Appendix 2 - Emergency Contact Information: List of key contacts for both parties
9. Appendix 3 - Quality Control Checklists: Forms and checklists for quality monitoring
Applicable Laws
Approved Cleaning Products
Authorized Representative
Business Day
Cleaning Services
Cleaning Staff
Client
Commencement Date
Confidential Information
Contract Period
Cleaning Equipment
Emergency Services
Environmental Requirements
Force Majeure Event
Health and Safety Requirements
Insurance Requirements
Key Performance Indicators
Malaysian Ringgit
Notice
Operating Hours
Performance Standards
Premises
Quality Control Procedures
Regular Hours
Service Level Agreement
Service Provider
Service Schedule
Site Rules
Specifications
Standard Operating Procedures
Term
Working Hours
Definitions
Services Scope
Term and Renewal
Payment Terms
Performance Standards
Staff Requirements
Equipment and Materials
Health and Safety
Environmental Compliance
Insurance
Liability
Indemnification
Confidentiality
Data Protection
Force Majeure
Termination
Assignment
Notices
Governing Law
Dispute Resolution
Entire Agreement
Amendments
Severability
Quality Control
Access Rights
Emergency Services
Compliance with Laws
Warranties
Subcontracting
Security Requirements
Records and Reporting
Change Management
Non-Solicitation
Waiver
Time of Essence
Commercial Real Estate
Retail
Healthcare
Education
Hospitality
Industrial Manufacturing
Office Buildings
Shopping Centers
Food Service
Banking and Financial Services
Technology Parks
Logistics and Warehousing
Facilities Management
Operations
Procurement
Legal
Risk and Compliance
Property Management
Building Services
Administration
Contract Management
Health and Safety
Facility Manager
Operations Director
Procurement Manager
Property Manager
Contract Administrator
Health and Safety Officer
Building Services Manager
Maintenance Supervisor
Operations Manager
Legal Counsel
Risk Manager
Commercial Director
Chief Operating Officer
Office Manager
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