1. Non-Solicitation: Restrictions on hiring temporary workers directly, used when the agency wants to protect its workforce

2. Performance Guarantees: Specific service level commitments, included for high-volume or strategic clients

3. Training and Development: Provisions for worker training and skill development, relevant for long-term or specialized placements

4. International Assignments: Additional terms for cross-border placements, needed when workers may be placed internationally

5. Collective Agreement Compliance: Specific provisions relating to applicable collective agreements, included when relevant to the industry

6. Force Majeure: Provisions for unforeseen circumstances, particularly relevant post-COVID

7. Succession Planning: Procedures for replacing key temporary workers, important for critical positions

1. Schedule 1: Fee Schedule: Detailed breakdown of rates, markups, and additional charges

2. Schedule 2: Service Level Agreement: Specific performance metrics and service standards

3. Schedule 3: Required Worker Qualifications: Standard qualification requirements for different worker categories

4. Schedule 4: Assignment Template: Standard form for documenting individual worker assignments

5. Schedule 5: Health and Safety Requirements: Specific workplace safety requirements and procedures

6. Appendix A: Standard Operating Procedures: Detailed procedures for worker placement and management

7. Appendix B: Compliance Checklist: Checklist ensuring compliance with AÜG requirements

8. Appendix C: Required Documentation: List of required worker and compliance documentation