1. Employee Transfer: Required when the outsourcing involves transfer of employees under TUPE regulations

2. Business Continuity: Needed for critical services requiring disaster recovery and business continuity planning

3. Regulatory Compliance: Required for regulated industries such as financial services or healthcare

4. Change Control: Recommended for long-term or complex services requiring formal change management

5. Step-in Rights: Important for critical services where the customer may need to take over operations

6. Anti-Bribery and Corruption: Required for international services or high-risk jurisdictions

7. Environmental Compliance: Relevant for services with environmental impact or sustainability requirements

8. Insurance: Detailed insurance requirements beyond standard liability provisions

9. Exit Management: Detailed transition provisions for complex services or critical operations

1. Schedule 1 - Services Description: Detailed specification of services, deliverables, and performance standards

2. Schedule 2 - Service Levels: Service level agreements, KPIs, and measurement methodologies

3. Schedule 3 - Charges: Detailed pricing structure, rate cards, and payment mechanisms

4. Schedule 4 - Customer Dependencies: Customer-provided resources, facilities, and responsibilities

5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and security requirements

6. Schedule 6 - Key Personnel: Identification of key staff and their roles

7. Schedule 7 - Transition Plan: Implementation and service transition methodology

8. Schedule 8 - Business Continuity Plan: Disaster recovery and business continuity procedures

9. Schedule 9 - Exit Plan: Termination assistance and service transfer procedures

10. Appendix A - Form of Change Order: Template for documenting and approving changes to services

11. Appendix B - Security Policies: Detailed security requirements and procedures