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Administrative Services Agreement
"I need an Administrative Services Agreement for a fintech company outsourcing back-office operations to a third-party provider in Ireland, with special emphasis on data protection compliance and service level requirements for processing financial transactions."
1. Parties: Identifies and provides full legal details of the service provider and the client
2. Background: Sets out the context of the agreement and the parties' intentions
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of the administrative services to be provided
5. Term and Termination: Duration of the agreement and circumstances for termination
6. Fees and Payment Terms: Pricing structure, payment schedule, and related financial terms
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Data Protection: GDPR compliance measures and data handling requirements
10. Confidentiality: Protection of confidential information and trade secrets
11. Intellectual Property: Ownership and usage rights of IP created or used during service provision
12. Liability and Indemnification: Limitation of liability and indemnification obligations
13. Force Majeure: Provisions for handling events beyond parties' reasonable control
14. Governing Law and Jurisdiction: Confirmation of Irish law governance and jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, assignment, and entire agreement
1. Service Levels: Specific performance metrics and standards, used when quantifiable service levels are required
2. Business Continuity: Disaster recovery and business continuity requirements, important for critical administrative services
3. Anti-Bribery and Corruption: Compliance with anti-corruption laws, particularly relevant for international services
4. Insurance: Specific insurance requirements beyond standard coverage
5. Staff and Subcontractors: Rules regarding personnel and subcontracting, important when specific staff qualifications are required
6. Audit Rights: Client's rights to audit service provider's operations, important for regulated industries
7. Change Control: Process for managing changes to services or terms, useful for long-term or complex arrangements
8. Exit Management: Detailed provisions for service transition at contract end, important for complex or critical services
1. Schedule 1 - Services Description: Detailed specification of the administrative services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics, measurement methods, and remedies
4. Schedule 4 - Data Processing Agreement: Detailed GDPR-compliant data processing terms
5. Schedule 5 - Key Personnel: Details of key staff members assigned to provide the services
6. Schedule 6 - Contact Details: Key contacts and escalation procedures for both parties
7. Appendix A - Form of Change Order: Template for documenting agreed changes to services
8. Appendix B - Security Requirements: Specific security protocols and requirements
Authors
Agreement
Applicable Law
Business Day
Change Control Process
Client
Client Data
Client Materials
Commencement Date
Confidential Information
Contract Year
Data Protection Laws
Deliverables
Effective Date
Force Majeure Event
Good Industry Practice
Initial Term
Intellectual Property Rights
Key Personnel
Material Breach
Personal Data
Personnel
Renewal Term
Representatives
Service Credits
Service Levels
Services
Service Provider
Specification
Staff
Subcontractor
Term
Termination Date
Third Party
Working Hours
Works
Services Scope
Term
Service Provider Obligations
Client Obligations
Fees and Payment
Service Levels
Personnel
Subcontracting
Data Protection
Confidentiality
Intellectual Property
Warranties
Indemnification
Limitation of Liability
Insurance
Force Majeure
Termination
Exit Management
Change Control
Assignment and Subcontracting
Notices
Audit Rights
Anti-Bribery and Corruption
Business Continuity
Dispute Resolution
Governing Law and Jurisdiction
Entire Agreement
Severability
Variation
Waiver
Third Party Rights
Counterparts
Announcements
Relationship of Parties
Financial Services
Professional Services
Technology
Healthcare
Real Estate
Manufacturing
Retail
Education
Non-Profit Organizations
Construction
Legal Services
Insurance
Telecommunications
Hospitality
Legal
Operations
Administration
Procurement
Compliance
Finance
Human Resources
Risk Management
Facilities Management
Corporate Services
Business Support
Contract Management
Chief Operations Officer
Head of Administration
Operations Manager
Procurement Manager
Legal Counsel
Compliance Officer
Facilities Manager
Office Manager
Administrative Services Director
Business Support Manager
Contract Manager
Company Secretary
HR Director
Finance Director
Risk Manager
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