1. Intellectual Property: Required when services involve creation or use of intellectual property

2. Data Protection and Privacy: Required when personal data is processed or stored

3. Equipment and Facilities: Include when physical assets are provided by either party

4. Business Continuity: Required for critical services requiring disaster recovery planning

5. Transition Services: Include when complex handover procedures are needed

6. Subcontracting: Required if service provider may use subcontractors

7. Change Management: Include for services requiring formal change control processes

8. Security Requirements: Required when dealing with sensitive information or systems access

9. Audit Rights: Include when client requires audit capabilities

1. Schedule 1 - Services Description: Detailed description of all services to be provided

2. Schedule 2 - Service Levels: Specific performance metrics and KPIs

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees and charges

4. Schedule 4 - Key Personnel: Lists key staff and their roles/qualifications

5. Schedule 5 - Reporting Requirements: Details of required reports and their frequency

6. Schedule 6 - Implementation Plan: Timeline and milestones for service implementation

7. Schedule 7 - Contact Details: Key contacts and escalation procedures

8. Appendix A - Form of Change Order: Template for documenting service changes

9. Appendix B - Security Procedures: Detailed security protocols and requirements