1. Staff Transfer: Required when the outsourcing involves transfer of employees, addressing UAE Labor Law requirements

2. Change Control: Recommended for complex services where scope changes are likely to be required

3. Business Continuity: Important for critical services requiring disaster recovery and business continuity planning

4. Anti-Bribery and Corruption: Recommended for high-value contracts or when dealing with government entities

5. Environmental Compliance: Relevant for outsourcing involving environmental impacts or sustainability requirements

6. Foreign Investment Provisions: Required when the service provider is a foreign entity, addressing UAE FDI requirements

7. Shariah Compliance: Required when parties need to ensure services comply with Islamic law principles

8. Local Content Requirements: Important when specific UAE local content obligations must be met

1. Service Description: Detailed technical and operational specifications of services

2. Service Levels and KPIs: Specific performance metrics, measurement methods, and remedies

3. Charges: Detailed pricing structure, rate cards, and payment calculations

4. Customer Dependencies: Detailed list of customer-provided items, facilities, and support

5. Security Requirements: Specific security protocols, standards, and compliance requirements

6. Business Continuity Plan: Detailed procedures for service continuity and disaster recovery

7. Exit Plan: Detailed transition requirements and procedures upon termination

8. Approved Subcontractors: List of pre-approved subcontractors and their permitted scope

9. Data Processing Agreement: Specific terms for personal data handling in compliance with UAE data protection laws

10. Form of Change Order: Template for documenting and approving changes to services