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1. Parties: Identification of the service provider and client, including trade licenses and contact details
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Key terms used throughout the agreement, including technical cleaning terminology
4. Scope of Services: Detailed description of cleaning services to be provided, including frequency and areas covered
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Payment Terms: Fees, payment schedule, invoicing requirements, and payment methods
7. Service Provider Obligations: Key responsibilities including staff provision, equipment, materials, and quality standards
8. Client Obligations: Access provisions, facilities to be provided, and cooperation requirements
9. Health and Safety: Safety protocols, compliance with UAE health and safety regulations
10. Staff and Training: Requirements for cleaning staff, including qualifications, training, and conduct
11. Insurance and Liability: Insurance requirements and allocation of risks between parties
12. Termination: Grounds for termination, notice periods, and consequences of termination
13. General Provisions: Standard legal clauses including governing law, notices, and dispute resolution
1. Environmental Standards: Specific environmental compliance requirements, used when the client has particular environmental certifications or requirements
2. Emergency Services: Provisions for emergency or out-of-hours cleaning services, included when 24/7 coverage might be needed
3. Specialized Cleaning: Details of specialized cleaning services for specific areas or equipment, included for technical or sensitive environments
4. Performance Bonds: Requirements for performance guarantees, typically included for high-value contracts
5. Subcontracting: Terms governing the use of subcontractors, included when subcontracting might be necessary
6. Force Majeure: Provisions for unforeseen circumstances, particularly relevant in light of recent global events
1. Schedule 1 - Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and standards
2. Schedule 2 - Pricing Schedule: Detailed pricing for different services, including regular and additional services
3. Schedule 3 - Cleaning Materials and Equipment: List of approved cleaning products and equipment to be used
4. Schedule 4 - Key Performance Indicators: Performance metrics and measurement criteria
5. Schedule 5 - Site Rules and Procedures: Specific rules and procedures for accessing and working at the client's premises
6. Schedule 6 - Staff Requirements: Detailed requirements for cleaning staff, including qualifications and training
7. Appendix A - Cleaning Checklist: Daily, weekly, and monthly cleaning task checklists
8. Appendix B - Incident Report Form: Template for reporting accidents, damages, or other incidents
Applicable Laws
Approved Cleaning Materials
Business Day
Cleaning Equipment
Cleaning Schedule
Cleaning Staff
Commencement Date
Confidential Information
Contract Price
Client
Client Premises
Deep Cleaning
Emergency Services
Expiry Date
Force Majeure Event
Good Industry Practice
Hazardous Materials
Health and Safety Requirements
Initial Term
Key Performance Indicators
License
Method Statement
Normal Business Hours
Notice
Performance Standards
Premises
Quality Management System
Regular Cleaning Services
Renewal Term
Service Provider
Service Level Agreement
Service Schedule
Site Rules
Specification
Staff Requirements
Standard Operating Procedures
Term
UAE
Waste Management Procedures
Work Area
Appointment
Term and Renewal
Scope of Services
Service Standards
Service Provider Obligations
Client Obligations
Fees and Payment
Staff and Personnel
Equipment and Materials
Health and Safety
Quality Assurance
Performance Monitoring
Insurance
Liability and Indemnity
Force Majeure
Confidentiality
Data Protection
Intellectual Property
Compliance with Laws
Environmental Requirements
Subcontracting
Assignment
Termination
Dispute Resolution
Governing Law
Notices
Entire Agreement
Severability
Amendment
Waiver
Third Party Rights
Counterparts
Real Estate
Hospitality
Healthcare
Retail
Commercial Office
Education
Industrial
Government
Banking and Financial Services
Transportation
Shopping Centers
Residential Communities
Legal
Operations
Facility Management
Procurement
Health and Safety
Quality Assurance
Contract Administration
Property Management
Commercial
Risk Management
Facility Manager
Operations Director
Property Manager
Procurement Manager
Contract Administrator
Legal Counsel
Health and Safety Officer
Operations Manager
Building Services Manager
Commercial Director
General Manager
Maintenance Supervisor
Quality Assurance Manager
Client Relations Manager
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