1. Transition Services: Details of knowledge transfer and transition arrangements, used when complex service transition is required

2. Business Continuity: Disaster recovery and business continuity requirements, essential for critical services

3. Security Requirements: Specific security protocols and requirements, particularly important for IT or sensitive data handling

4. Compliance with Specific Regulations: Additional regulatory compliance requirements, needed for regulated industries like financial services

5. Personnel Requirements: Specific qualifications or security clearances for service provider staff, used when specific expertise or clearance is required

6. Subcontracting: Terms for engaging subcontractors, included when subcontracting is permitted

7. Insurance: Specific insurance requirements, important for high-risk services

8. Change Control: Procedures for managing changes to services or terms, useful for long-term or complex arrangements

9. Anti-Corruption Compliance: Specific anti-corruption provisions, particularly important for international arrangements

1. Service Description: Detailed technical and operational specifications of services

2. Service Levels and KPIs: Detailed performance metrics, measurement methods, and reporting requirements

3. Pricing and Payment Schedule: Detailed fee structure, payment terms, and pricing mechanisms

4. Data Processing Agreement: Specific terms for handling personal and sensitive data

5. Security Requirements: Detailed security protocols and standards

6. Approved Subcontractors: List of pre-approved subcontractors and their scope of work

7. Transition Plan: Detailed plan for service transition and implementation

8. Business Continuity Plan: Detailed procedures for ensuring service continuity

9. Key Personnel: List of key personnel from both parties and their roles

10. Required Insurance Coverage: Detailed insurance requirements and minimum coverage levels