1. Personnel and Key Personnel: Used when specific personnel requirements or key staff commitments need to be documented

2. Asset Transfer: Required when the arrangement involves transfer of assets between parties

3. TUPE/Employee Transfer: Needed when employees may transfer as part of the outsourcing arrangement

4. Parent Company Guarantee: Include when requiring financial backing from the provider's parent company

5. Change Control: Detailed change management procedures for complex or long-term arrangements

6. Benchmarking: Include for long-term contracts where market testing of services/prices is required

7. Step-in Rights: Used for critical services where the customer may need to take over operations

8. Audit Rights: Detailed audit provisions for regulated industries or complex services

9. Export Control: Required when services involve cross-border data or technology transfers

1. Service Description: Detailed specification of services, including scope, deliverables, and technical requirements

2. Service Levels and Service Credits: Detailed SLA metrics, measurement methods, and service credit calculations

3. Charges: Detailed pricing, rate cards, and charging mechanisms

4. Transition Plan: Detailed timeline and responsibilities for service transition

5. Security Requirements: Detailed security policies, standards, and compliance requirements

6. Governance Procedures: Detailed procedures for contract management, escalation, and reporting

7. Business Continuity Plan: Detailed recovery procedures and contingency arrangements

8. Key Personnel: Details of key staff and their roles/responsibilities

9. Approved Subcontractors: List of approved subcontractors and their roles

10. Form of Parent Company Guarantee: Standard form guarantee document

11. Exit Plan: Detailed procedures and responsibilities for service termination and transition out