This Service Contract template is designed for use in the Netherlands, providing a legally compliant framework for professional service arrangements under Dutch law. It is suitable for various business relationships where one party provides professional services to another, whether in a B2B or B2C context. The document incorporates essential elements required by the Dutch Civil Code (Burgerlijk Wetboek), particularly Books 6 and 7, which govern obligations and service agreements respectively. It includes provisions for service scope, performance standards, payment terms, liability limitations, and termination rights, while carefully maintaining distinction from employment contracts. This template is particularly valuable for businesses, professionals, and freelancers engaging in service-based transactions within the Dutch legal framework.
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1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Duration and Term: Contract period, commencement date, and renewal terms
6. Fees and Payment: Payment terms, invoicing schedule, and payment methods
7. Service Provider's Obligations: Key responsibilities and commitments of the service provider
8. Client's Obligations: Key responsibilities and commitments of the client
9. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision
10. Confidentiality: Protection and handling of confidential information
11. Liability and Indemnification: Limitation of liability and indemnification provisions
12. Termination: Conditions for contract termination and consequences
13. Force Majeure: Provisions for unforeseen circumstances preventing performance
14. Governing Law and Jurisdiction: Specification of Dutch law application and jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, amendments, and severability
1. Data Protection: Required when personal data processing is involved, ensuring GDPR compliance
2. Service Levels: Include when specific performance metrics and standards need to be maintained
3. Compliance with Laws: Added when service requires specific regulatory compliance
4. Insurance: Include when specific insurance coverage is required for the services
5. Non-Competition: Added when restricting service provider from competing activities
6. Personnel: Include when specific requirements for service provider's personnel are needed
7. Audit Rights: Added when client requires right to audit service provider's activities
8. Business Continuity: Include for critical services requiring disaster recovery plans
1. Schedule 1 - Service Specification: Detailed technical or operational description of services
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Performance metrics, KPIs, and measurement methods
4. Schedule 4 - Contact Details: Key contacts and escalation procedures
5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms if applicable
6. Appendix A - Required Documentation: List of documents required for service delivery
7. Appendix B - Technical Requirements: Technical specifications or requirements for service delivery
Relevant legal definitions
Agreement
Services
Service Provider
Client
Confidential Information
Deliverables
Effective Date
Fees
Force Majeure
Intellectual Property Rights
Materials
Personal Data
Service Levels
Specification
Term
Working Day
Applicable Law
Change Request
Commencement Date
Completion Date
Data Protection Laws
Good Industry Practice
Key Personnel
Milestones
Payment Terms
Performance Standards
Project
Quality Standards
Representatives
Schedule
Service Credits
Service Hours
Service Location
Termination Date
Third Party
VAT
Warranties
Services
Service Provider
Client
Confidential Information
Deliverables
Effective Date
Fees
Force Majeure
Intellectual Property Rights
Materials
Personal Data
Service Levels
Specification
Term
Working Day
Applicable Law
Change Request
Commencement Date
Completion Date
Data Protection Laws
Good Industry Practice
Key Personnel
Milestones
Payment Terms
Performance Standards
Project
Quality Standards
Representatives
Schedule
Service Credits
Service Hours
Service Location
Termination Date
Third Party
VAT
Warranties
Clauses
Interpretation
Appointment
Duration and Term
Service Provision
Service Levels
Fees and Payment
Service Provider Obligations
Client Obligations
Personnel
Change Control
Intellectual Property Rights
Confidentiality
Data Protection
Warranties
Anti-Bribery
Force Majeure
Limitation of Liability
Indemnification
Insurance
Termination
Consequences of Termination
Assignment and Subcontracting
Non-Competition
Non-Solicitation
Notices
Severability
Entire Agreement
Variation
Waiver
Third Party Rights
Relationship of Parties
Dispute Resolution
Governing Law and Jurisdiction
Compliance with Laws
Audit Rights
Business Continuity
Health and Safety
Environmental Compliance
Quality Control
Record Keeping
Appointment
Duration and Term
Service Provision
Service Levels
Fees and Payment
Service Provider Obligations
Client Obligations
Personnel
Change Control
Intellectual Property Rights
Confidentiality
Data Protection
Warranties
Anti-Bribery
Force Majeure
Limitation of Liability
Indemnification
Insurance
Termination
Consequences of Termination
Assignment and Subcontracting
Non-Competition
Non-Solicitation
Notices
Severability
Entire Agreement
Variation
Waiver
Third Party Rights
Relationship of Parties
Dispute Resolution
Governing Law and Jurisdiction
Compliance with Laws
Audit Rights
Business Continuity
Health and Safety
Environmental Compliance
Quality Control
Record Keeping
Relevant Industries
Professional Services
Information Technology
Consulting
Legal Services
Financial Services
Healthcare
Education
Marketing and Advertising
Engineering
Construction
Real Estate
Telecommunications
Manufacturing
Retail
Hospitality
Relevant Teams
Legal
Procurement
Operations
Commercial
Finance
Risk and Compliance
Business Development
Contract Administration
Project Management Office
Service Delivery
Supply Chain
Account Management
Relevant Roles
Legal Counsel
Contract Manager
Procurement Manager
Business Development Manager
Operations Director
Project Manager
Commercial Manager
Compliance Officer
Risk Manager
Chief Financial Officer
Chief Operating Officer
Managing Director
Business Owner
Freelance Professional
Department Head
Service Delivery Manager
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