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1. Parties: Identification and details of the service provider and the client
2. Background: Context of the agreement and brief description of the parties' intention
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the services to be provided
5. Term and Termination: Duration of the agreement and termination provisions
6. Fees and Payment Terms: Service fees, payment schedule, and invoicing requirements
7. Service Provider's Obligations: Key obligations and responsibilities of the service provider
8. Client's Obligations: Key obligations and responsibilities of the client
9. Performance Standards: Quality standards and performance metrics for the services
10. Intellectual Property Rights: Ownership and usage rights of intellectual property
11. Confidentiality: Protection and handling of confidential information
12. Liability and Indemnification: Limitation of liability and indemnification provisions
13. Force Majeure: Provisions for unforeseen circumstances preventing performance
14. Governing Law and Jurisdiction: Confirmation of Swiss law application and jurisdiction
15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment
1. Data Protection: Required when personal data processing is involved in service delivery
2. Non-Competition: Used when there are competitive concerns or industry-specific restrictions
3. Insurance: Required for high-risk services or when specific insurance coverage is needed
4. Service Levels: Used when specific performance metrics and penalties need to be defined
5. Compliance with Laws: Required when services are subject to specific regulatory requirements
6. Personnel: Used when specific qualifications or security clearances are required for service delivery
7. Subcontracting: Required when subcontracting needs to be addressed explicitly
8. Exit Assistance: Used for complex services requiring transition upon termination
1. Schedule 1 - Service Description: Detailed technical specifications and scope of services
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Detailed performance metrics and measurement criteria
4. Schedule 4 - Contact Details: Key contact persons and communication protocols
5. Schedule 5 - Data Processing Agreement: Required if personal data processing is involved
6. Schedule 6 - Security Requirements: IT and physical security requirements if applicable
7. Appendix A - Required Forms: Standard forms for service requests, reports, or other documentation
8. Appendix B - Acceptance Criteria: Criteria for accepting delivered services or deliverables
Applicable Law
Business Day
Client
Confidential Information
Data Protection Laws
Deliverables
Effective Date
Fees
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Material Breach
Notice
Personal Data
Service Provider
Services
Service Levels
Specifications
Subcontractor
Term
Territory
Third Party
VAT
Working Hours
Change Request
Acceptance Criteria
Project Plan
Quality Standards
Response Time
Service Location
Start Date
Termination Date
Emergency
Dispute
Documentation
Performance Standards
Representatives
Service Credits
Success Criteria
Services
Duration
Fees and Payment
Service Standards
Personnel
Client Obligations
Service Provider Obligations
Change Control
Intellectual Property
Confidentiality
Data Protection
Force Majeure
Liability and Indemnification
Insurance
Termination
Exit and Migration
Assignment and Subcontracting
Audit Rights
Record Keeping
Notices
Dispute Resolution
Governing Law and Jurisdiction
Entire Agreement
Severability
Variation
Non-Competition
Compliance with Laws
VAT and Taxation
Business Continuity
Security Requirements
Performance Monitoring
Reporting
Warranties
Anti-Bribery
Force Majeure
Professional Services
Information Technology
Consulting
Financial Services
Healthcare
Manufacturing
Construction
Education
Telecommunications
Real Estate
Legal Services
Marketing and Advertising
Legal
Procurement
Operations
Finance
Compliance
Commercial
Business Development
Risk Management
Contract Administration
Project Management
Legal Counsel
Contract Manager
Procurement Manager
Business Development Manager
Operations Director
Project Manager
Chief Financial Officer
Commercial Director
Risk Manager
Compliance Officer
Account Manager
General Counsel
Managing Director
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