1. Service Levels: Include when specific performance metrics and standards need to be measured and maintained

2. Data Protection and Privacy: Include when personal or sensitive data processing is involved

3. Insurance: Include when specific insurance requirements need to be maintained

4. Non-Compete: Include when restrictions on competition are necessary

5. Change Control: Include for complex services where formal processes for changes are needed

6. Regulatory Compliance: Include when services are in regulated industries

7. Business Continuity: Include when service continuity is critical

8. Personnel Requirements: Include when specific qualifications or security clearances are required

9. Audit Rights: Include when client needs right to audit service provider's operations

10. Subcontracting: Include when subcontracting needs to be addressed specifically

1. Schedule A - Service Description: Detailed description of services, methodologies, and deliverables

2. Schedule B - Fees and Payment Schedule: Detailed fee structure, rates, and payment milestones

3. Schedule C - Service Levels: Specific performance metrics, measurement methods, and penalties

4. Schedule D - Key Personnel: Details of key team members and their roles

5. Schedule E - Technical Requirements: Technical specifications and requirements for service delivery

6. Schedule F - Compliance Requirements: Specific regulatory or compliance requirements

7. Appendix 1 - Contact Details: Key contact persons and escalation matrix

8. Appendix 2 - Required Reports: Format and frequency of required reports

9. Appendix 3 - Approved Subcontractors: List of pre-approved subcontractors if applicable