1. Non-Compete: Restrictions on service provider's ability to work with competitors - use when protecting market position is crucial

2. Service Levels: Specific performance metrics and standards - use for technical or quantifiable services

3. Change Control: Process for managing changes to services - use for complex or long-term arrangements

4. Staff and Subcontractors: Rules about using subcontractors or specific staff - use when personnel is crucial to service delivery

5. Audit Rights: Client's right to audit service provider - use for regulated industries or critical services

6. Business Continuity: Disaster recovery and business continuity requirements - use for critical services

7. Exit Assistance: Transition support at contract end - use for complex integrated services

8. Anti-Bribery and Corruption: Specific anti-corruption provisions - use when dealing with public sector or high-risk industries

1. Schedule 1 - Services Description: Detailed specification of services to be provided

2. Schedule 2 - Fees and Payment Terms: Detailed breakdown of fees, rates, and payment arrangements

3. Schedule 3 - Service Levels: Performance metrics, measurement methods, and remedies

4. Schedule 4 - Key Personnel: Details of key staff members assigned to provide the services

5. Schedule 5 - Data Processing Agreement: Detailed terms for handling personal data under PDPO

6. Schedule 6 - Change Control Procedure: Process and forms for managing contract changes

7. Schedule 7 - Required Insurance: Specific insurance types and coverage levels required

8. Appendix A - Form of Report: Template for regular service reports

9. Appendix B - Security Requirements: Specific security measures and protocols to be followed