1. Change Control: Used when services may need significant modification during the term

2. Service Credits: Include when specific service levels are critical and financial adjustments apply for underperformance

3. Insurance Requirements: Detailed insurance obligations when services involve significant risks

4. Anti-Corruption Compliance: Required for high-value contracts or when dealing with public sector

5. Force Majeure: Important when service delivery could be affected by external events

6. Non-Solicitation: Used to prevent poaching of staff

7. Business Continuity: Important for critical services requiring disaster recovery planning

8. Environmental Compliance: Relevant when services have environmental impact

1. Schedule 1 - Services Description: Detailed specification of services to be provided

2. Schedule 2 - Service Levels: Performance metrics and measurement criteria

3. Schedule 3 - Fees and Payment Schedule: Detailed pricing structure and payment terms

4. Schedule 4 - Key Personnel: Lists key staff and their roles

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Schedule 6 - Technical Requirements: Technical specifications and requirements

7. Schedule 7 - Approved Subcontractors: List of pre-approved subcontractors if applicable

8. Appendix 1 - Form of Change Order: Template for documenting agreed changes to services

9. Appendix 2 - Reports and Documentation: Templates and requirements for regular reporting