1. Service Levels: Specific performance metrics and standards, used when service quality needs to be quantified

2. Insurance: Insurance requirements, included when specific coverage is needed

3. Non-Compete: Restrictions on competitive activities, used when protecting business interests

4. Assignment and Subcontracting: Rules for transferring rights or using subcontractors, included for complex service arrangements

5. Audit Rights: Client's right to audit service provider's performance, included for regulated services or critical operations

6. Change Control: Process for managing changes to services, included for long-term or complex services

7. Transition Services: Provisions for handover at contract end, included for critical business services

8. Environmental and Social Responsibility: ESG requirements, included when relevant to client's policies

1. Schedule 1 - Service Description: Detailed specification of services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms

3. Schedule 3 - Service Levels: Detailed performance metrics and measurement methods

4. Schedule 4 - Key Personnel: List of key staff assigned to provide the services

5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms

6. Schedule 6 - Contact Details: Contact information for key representatives of both parties

7. Appendix A - Required Insurance Coverage: Specific insurance requirements and minimum coverage levels

8. Appendix B - Approved Subcontractors: List of pre-approved subcontractors if applicable