Document background
The Order Confirmation Letter To Customer is a critical business document used in Belgian commercial transactions to formally acknowledge and confirm orders received from customers. It serves as an essential step in the order fulfillment process, providing customers with written confirmation of their order details, pricing, delivery information, and payment terms. This document must comply with Belgian commercial law and EU consumer protection regulations, particularly regarding information requirements, right of withdrawal for distance sales, and pricing transparency. The letter is typically issued immediately after receiving an order and before delivery, forming part of the contractual documentation between the business and customer. It's particularly important in e-commerce and distance selling contexts, where Belgian and EU laws require specific information to be provided to customers in a clear and comprehensible manner.
