The Hospitality Risk Assessment Template has been developed to address the complex risk management needs of Australian hospitality businesses, which operate under stringent regulatory requirements and face diverse operational challenges. This document is essential for new venue establishments, periodic safety reviews, or when significant operational changes occur. It includes comprehensive sections covering workplace safety, food handling, customer protection, and emergency procedures, aligned with Australian federal and state legislation. The template helps businesses identify potential hazards, assess their risks, and implement appropriate control measures, while maintaining documentary evidence of their risk management practices. It is particularly valuable for demonstrating compliance during regulatory inspections and for insurance purposes.
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1. 1. Introduction and Purpose: Outlines the purpose of the risk assessment and its scope within the hospitality venue
2. 2. Venue Details: Basic information about the venue, including type of establishment, operating hours, capacity, and key contacts
3. 3. Risk Assessment Methodology: Explanation of risk rating system and assessment criteria used
4. 4. Workplace Health and Safety Risks: Assessment of general workplace safety risks including slips, trips, falls, manual handling, and emergency procedures
5. 5. Food Safety Risks: Evaluation of risks related to food handling, storage, preparation, and service
6. 6. Customer Safety Risks: Assessment of risks relating to customer welfare, including crowd management and facility safety
7. 7. Staff Safety and Training: Analysis of staff-related risks and required training programs
8. 8. Equipment and Machinery Risks: Assessment of risks associated with kitchen equipment, electrical systems, and other machinery
9. 9. Control Measures: Detailed description of existing and required control measures for identified risks
10. 10. Monitoring and Review Process: Procedures for ongoing monitoring and periodic review of risk assessments
1. Alcohol Service Risks: Required for venues serving alcohol, covering responsible service and associated risks
2. Entertainment and Event Risks: Needed for venues hosting live entertainment or special events
3. Swimming Pool/Recreational Facility Risks: Required for hotels or venues with pools or recreational facilities
4. Contractor Management: Necessary for venues regularly working with external contractors
5. Environmental Impact Assessment: Required for larger venues or those in environmentally sensitive areas
1. Schedule A: Risk Assessment Matrix: Detailed risk rating system and assessment criteria
2. Schedule B: Hazard Identification Checklist: Comprehensive checklist for identifying common hospitality hazards
3. Schedule C: Control Measure Register: Register of all implemented control measures and their status
4. Schedule D: Incident Report Template: Standard template for recording and reporting incidents
5. Schedule E: Training Record Template: Template for tracking staff training and competencies
6. Appendix 1: Emergency Procedures: Detailed emergency response procedures and evacuation plans
7. Appendix 2: Safety Data Sheets: Collection of relevant safety data sheets for chemicals and hazardous substances
Relevant legal definitions
Acceptable Risk
Control Measure
Critical Control Point
Duty of Care
Emergency Procedure
Food Handler
Food Safety Program
Harm
Hazard
Hazardous Substance
High-Risk Activity
Incident
Near Miss
PCBU (Person Conducting a Business
PPE (Personal Protective Equipment)
Reasonably Practicable
Residual Risk
Risk
Risk Assessment
Risk Control
Risk Level
Risk Matrix
Risk Rating
Safe Operating Procedure
Safe Work Method Statement
Safety Data Sheet
Venue
WHS (Work Health and Safety)
Worker
Control Measure
Critical Control Point
Duty of Care
Emergency Procedure
Food Handler
Food Safety Program
Harm
Hazard
Hazardous Substance
High-Risk Activity
Incident
Near Miss
PCBU (Person Conducting a Business
PPE (Personal Protective Equipment)
Reasonably Practicable
Residual Risk
Risk
Risk Assessment
Risk Control
Risk Level
Risk Matrix
Risk Rating
Safe Operating Procedure
Safe Work Method Statement
Safety Data Sheet
Venue
WHS (Work Health and Safety)
Worker
Clauses
Introduction and Scope
Venue Information
Risk Assessment Methodology
Workplace Health and Safety
Food Safety
Emergency Procedures
Equipment Safety
Customer Safety
Staff Training and Competency
Chemical Safety
Manual Handling
Fire Safety
Incident Reporting
Review and Monitoring
Documentation Requirements
Compliance Obligations
Control Measures
Risk Matrix Application
Hazard Identification
Implementation Procedures
Venue Information
Risk Assessment Methodology
Workplace Health and Safety
Food Safety
Emergency Procedures
Equipment Safety
Customer Safety
Staff Training and Competency
Chemical Safety
Manual Handling
Fire Safety
Incident Reporting
Review and Monitoring
Documentation Requirements
Compliance Obligations
Control Measures
Risk Matrix Application
Hazard Identification
Implementation Procedures
Relevant Industries
Hospitality
Food Service
Hotels
Restaurants
Bars and Nightclubs
Catering
Tourism and Accommodation
Entertainment Venues
Event Management
Relevant Teams
Operations
Health and Safety
Food Service
Facilities Management
Risk Management
Compliance
Quality Assurance
Human Resources
Training and Development
Kitchen Operations
Front of House
Relevant Roles
Venue Manager
Operations Manager
Health and Safety Manager
Risk Assessment Officer
Food Safety Supervisor
Compliance Manager
Restaurant Manager
Hotel Manager
Bar Manager
Kitchen Manager
Facilities Manager
Quality Assurance Manager
Training Manager
Human Resources Manager
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