The Real Estate Agent Performance Review Form serves as a crucial tool for real estate agencies operating in the UAE to evaluate their agents' performance and ensure compliance with local regulations. This document is typically used during quarterly or annual performance reviews, incorporating key performance indicators specific to the UAE real estate market, RERA compliance requirements, and professional standards set by the Dubai Real Estate Institute. The form aids in documenting agent performance, setting goals, and maintaining records required by both HR departments and regulatory authorities. It is designed to align with UAE Federal Law No. 8 of 2004 regarding commercial agencies and Dubai Law No. 85 of 2006 concerning real estate broker registration, while also adhering to UAE labor law requirements for employee evaluation processes.
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1. Agent Information: Basic details including agent's name, license number, period under review, and employment duration
2. Performance Rating Scale: Explanation of the rating system used in the evaluation (typically 1-5 or similar scale)
3. Core Performance Metrics: Evaluation of fundamental performance indicators including sales volume, number of transactions, customer satisfaction ratings, and commission earnings
4. Professional Conduct Assessment: Evaluation of compliance with RERA regulations, professional ethics, and company policies
5. Client Relationship Management: Assessment of client handling, communication skills, and relationship building capabilities
6. Market Knowledge: Evaluation of area expertise, market trend awareness, and property valuation skills
7. Administrative Compliance: Assessment of documentation handling, reporting timeliness, and regulatory compliance
8. Goals and Objectives Review: Analysis of achievement of previously set goals and setting new objectives
9. Overall Performance Summary: Final evaluation summary and comprehensive performance rating
10. Acknowledgment and Signatures: Space for reviewer and agent signatures, date, and any comments
1. Team Leadership Skills: For senior agents or team leaders - evaluation of leadership and mentoring capabilities
2. Technology Adoption: Assessment of proficiency with real estate technology tools and platforms
3. Language Skills Assessment: Evaluation of multilingual capabilities for agents dealing with international clients
4. Special Projects/Initiatives: Review of involvement in special company projects or marketing initiatives
5. Training and Development: Record of professional development activities and certifications obtained during the review period
1. Schedule A - Transaction Summary: Detailed list of transactions completed during the review period
2. Schedule B - Customer Feedback Data: Compilation of client testimonials and satisfaction survey results
3. Schedule C - KPI Metrics Sheet: Detailed breakdown of key performance indicators with historical comparison
4. Schedule D - Training Record: List of completed training programs and certifications
5. Appendix 1 - Performance Improvement Plan: If needed, detailed plan for addressing performance gaps
6. Appendix 2 - Commission Calculations: Detailed breakdown of commission earnings and calculations
Relevant legal definitions
Performance Review Period
Review Date
Reviewing Manager
RERA
Real Estate Broker Card
Performance Rating Scale
Key Performance Indicators (KPIs)
Commission
Gross Commission Income (GCI)
Transaction Volume
Listing
Exclusive Listing
Client Satisfaction Rating
Performance Improvement Plan
Core Competencies
Professional Development
Compliance Requirements
Market Share
Lead Generation
Conversion Rate
Customer Relationship Management (CRM)
Property Portfolio
Performance Metrics
Target Achievement
Broker Registration Number
Review Cycle
Performance Standards
Evaluation Criteria
Development Goals
Professional Conduct
Review Date
Reviewing Manager
RERA
Real Estate Broker Card
Performance Rating Scale
Key Performance Indicators (KPIs)
Commission
Gross Commission Income (GCI)
Transaction Volume
Listing
Exclusive Listing
Client Satisfaction Rating
Performance Improvement Plan
Core Competencies
Professional Development
Compliance Requirements
Market Share
Lead Generation
Conversion Rate
Customer Relationship Management (CRM)
Property Portfolio
Performance Metrics
Target Achievement
Broker Registration Number
Review Cycle
Performance Standards
Evaluation Criteria
Development Goals
Professional Conduct
Clauses
Performance Evaluation Criteria
Quantitative Metrics Assessment
Qualitative Assessment
Regulatory Compliance
Professional Conduct
Client Relations
Sales Performance
Documentation Standards
Training and Development
Goal Setting
Performance Rating Scale
Review Process
Confidentiality
Data Protection
Appeal Process
Performance Improvement
Acknowledgment and Signatures
Commission Structure
Market Knowledge
Technology Proficiency
Team Collaboration
Administrative Compliance
Ethics and Integrity
Professional Development Requirements
Record Keeping
Quantitative Metrics Assessment
Qualitative Assessment
Regulatory Compliance
Professional Conduct
Client Relations
Sales Performance
Documentation Standards
Training and Development
Goal Setting
Performance Rating Scale
Review Process
Confidentiality
Data Protection
Appeal Process
Performance Improvement
Acknowledgment and Signatures
Commission Structure
Market Knowledge
Technology Proficiency
Team Collaboration
Administrative Compliance
Ethics and Integrity
Professional Development Requirements
Record Keeping
Relevant Industries
Real Estate
Property Development
Property Management
Commercial Real Estate
Residential Real Estate
Luxury Real Estate
Real Estate Investment
Property Consultancy
Relevant Teams
Human Resources
Sales
Operations
Compliance
Legal
Performance Management
Training and Development
Customer Relations
Property Management
Administrative Support
Relevant Roles
Real Estate Agent
Property Consultant
Senior Real Estate Broker
Real Estate Sales Executive
Property Sales Manager
Real Estate Team Leader
Branch Manager
Sales Director
HR Manager
Performance Review Specialist
Compliance Officer
Real Estate Operations Manager
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