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1. Parties: Identification of the facility owner/client and the facility management service provider, including their registered addresses and company details
2. Background: Context of the agreement, brief description of the facility, and purpose of the facility management services
3. Definitions: Detailed definitions of terms used throughout the agreement, including technical and operational terminology
4. Scope of Services: Comprehensive description of all facility management services to be provided, including core and additional services
5. Term and Renewal: Duration of the agreement, commencement date, and conditions for renewal
6. Service Provider Obligations: Detailed responsibilities of the facility management company, including staffing, maintenance, and reporting requirements
7. Client Obligations: Responsibilities of the facility owner/client, including access provisions and information sharing
8. Performance Standards: Key performance indicators, service level agreements, and quality standards
9. Fees and Payment Terms: Pricing structure, payment schedule, and mechanisms for price adjustments
10. Health, Safety and Environmental Requirements: Compliance requirements with UAE HSE regulations and specific safety protocols
11. Insurance and Liability: Insurance requirements, liability limitations, and indemnification provisions
12. Confidentiality: Protection of confidential information and data privacy requirements
13. Force Majeure: Provisions for unforeseen circumstances and their impact on service delivery
14. Termination: Grounds for termination, notice periods, and consequences of termination
15. Governing Law and Dispute Resolution: Application of UAE law and procedures for resolving disputes
1. Sustainability Requirements: Include when the facility requires specific green building certifications or environmental standards
2. Technology and Systems: Include when the contract involves building management systems or specialized software
3. Asset Management: Include when the scope includes detailed asset tracking and lifecycle management
4. Energy Management: Include when specific energy efficiency targets or management are required
5. Specialized Facility Requirements: Include for facilities with unique requirements (e.g., healthcare, data centers)
6. Change Management: Include when significant changes to services or scope are anticipated
7. Business Continuity: Include for critical facilities requiring detailed continuity planning
8. Security Services: Include when security services are part of the scope
1. Schedule 1 - Service Specifications: Detailed breakdown of all services, frequencies, and standards
2. Schedule 2 - Key Performance Indicators: Specific metrics, measurement methods, and reporting requirements
3. Schedule 3 - Price Schedule: Detailed pricing breakdown, including unit rates and variable costs
4. Schedule 4 - Site Information: Facility details, plans, and relevant technical information
5. Schedule 5 - Staff Requirements: Staffing structure, qualifications, and training requirements
6. Schedule 6 - Equipment and Assets: List of equipment provided by each party and maintenance responsibilities
7. Schedule 7 - Emergency Procedures: Emergency response protocols and contact information
8. Schedule 8 - Reporting Requirements: Templates and schedules for all required reports
9. Appendix A - Health and Safety Plan: Detailed safety procedures and compliance requirements
10. Appendix B - Quality Management Plan: Quality control procedures and audit requirements
Applicable Laws
Asset Register
Building
Business Day
Client
Commencement Date
Confidential Information
Contract Year
Defects
Emergency
Environmental Requirements
Facility
Facility Management Services
Force Majeure Event
Good Industry Practice
Health and Safety Requirements
Key Performance Indicators
Maintenance Schedule
Operating Hours
Performance Standards
Planned Maintenance
Premises
Preventive Maintenance
Quality Management System
Reactive Maintenance
Service Level Agreement
Service Provider
Services
Site
Specification
Staff
Standard Operating Procedures
Subcontractor
Term
Termination Date
UAE Dirham
Utilities
Waste Management
Work Order
Services Scope
Term and Renewal
Service Provider Obligations
Client Obligations
Performance Standards
Quality Management
Staff and Personnel
Subcontracting
Payment Terms
Price Adjustment
Health and Safety
Environmental Compliance
Insurance
Liability and Indemnification
Confidentiality
Data Protection
Intellectual Property
Force Majeure
Change Management
Emergency Response
Reporting Requirements
Audit Rights
Asset Management
Maintenance Standards
Security Requirements
Utilities Management
Waste Management
Compliance with Laws
Anti-corruption
Assignment
Termination
Dispute Resolution
Governing Law
Notices
Entire Agreement
Severability
Waiver
Amendments
Third Party Rights
Real Estate
Commercial Property
Residential Property
Healthcare
Education
Retail
Hospitality
Industrial
Government and Public Sector
Data Centers
Mixed-use Developments
Shopping Malls
Office Buildings
Manufacturing Facilities
Logistics and Warehousing
Operations
Facilities Management
Legal
Procurement
Real Estate
Asset Management
Property Management
Contract Management
Technical Services
Health and Safety
Quality Assurance
Commercial
Risk Management
Compliance
Facility Manager
Operations Director
Property Manager
Asset Manager
Contract Manager
Maintenance Manager
Technical Services Manager
Chief Operations Officer
Real Estate Director
Procurement Manager
Legal Counsel
Commercial Director
Building Services Manager
Health and Safety Manager
Sustainability Manager
Quality Assurance Manager
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