Facility Management Contract for United Arab Emirates

Facility Management Contract Template for United Arab Emirates

A comprehensive contract governed by UAE law that establishes the terms and conditions for the provision of facility management services. This document outlines the relationship between the facility owner/client and the facility management service provider, detailing service scope, performance standards, operational requirements, and compliance with UAE regulations. It incorporates specific provisions for health and safety, environmental compliance, and local business practices while adhering to UAE Civil Code and relevant emirate-level regulations. The contract addresses key aspects such as service delivery, maintenance responsibilities, staffing requirements, performance metrics, and dispute resolution mechanisms within the UAE legal framework.

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What is a Facility Management Contract?

This Facility Management Contract is essential for organizations requiring professional management and maintenance of their facilities in the UAE. It establishes a formal relationship between facility owners and service providers, ensuring proper maintenance, operation, and management of buildings and facilities in compliance with UAE laws and regulations. The document is particularly relevant in the context of the UAE's sophisticated real estate market and strict regulatory environment, where professional facility management is often mandatory for commercial, residential, and mixed-use properties. The contract covers comprehensive service provisions, including maintenance, cleaning, security, and technical services, while ensuring compliance with local municipality requirements, health and safety regulations, and environmental standards. It is designed to protect both parties' interests while maintaining high-quality facility operations and service delivery standards.

What sections should be included in a Facility Management Contract?

1. Parties: Identification of the facility owner/client and the facility management service provider, including their registered addresses and company details

2. Background: Context of the agreement, brief description of the facility, and purpose of the facility management services

3. Definitions: Detailed definitions of terms used throughout the agreement, including technical and operational terminology

4. Scope of Services: Comprehensive description of all facility management services to be provided, including core and additional services

5. Term and Renewal: Duration of the agreement, commencement date, and conditions for renewal

6. Service Provider Obligations: Detailed responsibilities of the facility management company, including staffing, maintenance, and reporting requirements

7. Client Obligations: Responsibilities of the facility owner/client, including access provisions and information sharing

8. Performance Standards: Key performance indicators, service level agreements, and quality standards

9. Fees and Payment Terms: Pricing structure, payment schedule, and mechanisms for price adjustments

10. Health, Safety and Environmental Requirements: Compliance requirements with UAE HSE regulations and specific safety protocols

11. Insurance and Liability: Insurance requirements, liability limitations, and indemnification provisions

12. Confidentiality: Protection of confidential information and data privacy requirements

13. Force Majeure: Provisions for unforeseen circumstances and their impact on service delivery

14. Termination: Grounds for termination, notice periods, and consequences of termination

15. Governing Law and Dispute Resolution: Application of UAE law and procedures for resolving disputes

What sections are optional to include in a Facility Management Contract?

1. Sustainability Requirements: Include when the facility requires specific green building certifications or environmental standards

2. Technology and Systems: Include when the contract involves building management systems or specialized software

3. Asset Management: Include when the scope includes detailed asset tracking and lifecycle management

4. Energy Management: Include when specific energy efficiency targets or management are required

5. Specialized Facility Requirements: Include for facilities with unique requirements (e.g., healthcare, data centers)

6. Change Management: Include when significant changes to services or scope are anticipated

7. Business Continuity: Include for critical facilities requiring detailed continuity planning

8. Security Services: Include when security services are part of the scope

What schedules should be included in a Facility Management Contract?

1. Schedule 1 - Service Specifications: Detailed breakdown of all services, frequencies, and standards

2. Schedule 2 - Key Performance Indicators: Specific metrics, measurement methods, and reporting requirements

3. Schedule 3 - Price Schedule: Detailed pricing breakdown, including unit rates and variable costs

4. Schedule 4 - Site Information: Facility details, plans, and relevant technical information

5. Schedule 5 - Staff Requirements: Staffing structure, qualifications, and training requirements

6. Schedule 6 - Equipment and Assets: List of equipment provided by each party and maintenance responsibilities

7. Schedule 7 - Emergency Procedures: Emergency response protocols and contact information

8. Schedule 8 - Reporting Requirements: Templates and schedules for all required reports

9. Appendix A - Health and Safety Plan: Detailed safety procedures and compliance requirements

10. Appendix B - Quality Management Plan: Quality control procedures and audit requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Publisher

Genie AI

Document Type

Service Agreement

Cost

Free to use
Relevant legal definitions
Clauses
Relevant Industries

Real Estate

Commercial Property

Residential Property

Healthcare

Education

Retail

Hospitality

Industrial

Government and Public Sector

Data Centers

Mixed-use Developments

Shopping Malls

Office Buildings

Manufacturing Facilities

Logistics and Warehousing

Relevant Teams

Operations

Facilities Management

Legal

Procurement

Real Estate

Asset Management

Property Management

Contract Management

Technical Services

Health and Safety

Quality Assurance

Commercial

Risk Management

Compliance

Relevant Roles

Facility Manager

Operations Director

Property Manager

Asset Manager

Contract Manager

Maintenance Manager

Technical Services Manager

Chief Operations Officer

Real Estate Director

Procurement Manager

Legal Counsel

Commercial Director

Building Services Manager

Health and Safety Manager

Sustainability Manager

Quality Assurance Manager

Industries
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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