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1. Parties: Identification of the facility owner/principal and the facility management service provider
2. Background: Context of the agreement, facility details, and purpose of the contract
3. Definitions and Interpretation: Defined terms, interpretation rules, and hierarchy of contract documents
4. Term and Extension: Contract duration, commencement date, and extension options
5. Services Scope: Detailed description of facility management services to be provided
6. Service Provider Obligations: Core responsibilities, compliance requirements, and service standards
7. Principal's Obligations: Access provisions, information sharing, and cooperation requirements
8. Personnel and Subcontracting: Requirements for staff, key personnel, and subcontractor management
9. Performance Management: KPIs, performance monitoring, and reporting requirements
10. Payment Terms: Fee structure, payment mechanism, and invoice procedures
11. Work Health and Safety: Safety obligations, risk management, and compliance requirements
12. Quality Management: Quality standards, control procedures, and continuous improvement
13. Risk and Insurance: Risk allocation, required insurance coverage, and liability provisions
14. Default and Termination: Default events, remedies, and termination procedures
15. Dispute Resolution: Process for managing and resolving disputes
16. General Provisions: Standard boilerplate clauses including notices, governing law, and assignment
1. Sustainability Requirements: For facilities with specific environmental targets or green building certifications
2. Security Services: For facilities requiring specific security arrangements or protocols
3. Asset Management: For contracts including long-term asset maintenance and replacement
4. Energy Management: For facilities with specific energy efficiency requirements or targets
5. Disaster Recovery: For critical facilities requiring specific business continuity provisions
6. Tenant Services: For multi-tenanted facilities requiring tenant liaison and management
7. Innovation and Technology: For facilities implementing smart building or advanced technology solutions
8. Transition Services: For complex facilities requiring detailed handover provisions
1. Schedule 1 - Facility Details: Detailed description of the facility, including floor plans and technical specifications
2. Schedule 2 - Services Specification: Detailed scope of services, including frequency, standards, and exclusions
3. Schedule 3 - Key Performance Indicators: Detailed KPIs, measurement methods, and reporting requirements
4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, rates, and payment calculations
5. Schedule 5 - Site Rules and Procedures: Facility-specific operational procedures and requirements
6. Schedule 6 - Form of Reports: Templates and requirements for regular reporting
7. Schedule 7 - Insurance Requirements: Detailed insurance requirements and minimum coverage levels
8. Schedule 8 - Key Personnel: Details of key staff positions and minimum qualifications
9. Schedule 9 - Approved Subcontractors: List of pre-approved subcontractors and their scope
10. Schedule 10 - Equipment and Assets: Inventory of equipment and assets covered by the contract
11. Appendix A - Emergency Response Procedures: Detailed procedures for various emergency scenarios
12. Appendix B - Quality Management Plan: Detailed quality management procedures and requirements
Applicable Laws
Approved Subcontractor
Asset Register
Authority
Business Day
Commencement Date
Confidential Information
Contract Price
Core Hours
Defect
Emergency
Environmental Laws
Expiry Date
Facility
Facility Management Services
Force Majeure Event
Good Industry Practice
GST
Hazardous Materials
Initial Term
Intellectual Property Rights
Key Performance Indicators
Key Personnel
Maintenance Schedule
Material Breach
Operating Hours
Performance Bond
Planned Maintenance
Premises
Principal
Principal's Representative
Quality Management System
Reactive Maintenance
Relevant Standards
Report
Required Insurances
Risk Management Plan
Service Levels
Service Provider
Service Provider's Representative
Services
Site Rules
Specifications
Staff
Statutory Requirements
Term
Transition Period
Utilities
Variation
WHS Laws
Work Health and Safety Management Plan
Work Order
Term and Extension
Performance Standards
Payment and Fees
Health and Safety
Environmental Compliance
Personnel and Training
Subcontracting
Quality Management
Reporting Requirements
Risk Allocation
Insurance
Indemnification
Liability
Confidentiality
Intellectual Property
Data Protection
Access Rights
Emergency Response
Maintenance Requirements
Asset Management
Security
Force Majeure
Dispute Resolution
Termination
Assignment
Variations
Notices
Governing Law
Warranties
Compliance with Laws
Key Performance Indicators
Audit Rights
Business Continuity
Transition Services
Change Control
Site Rules
Performance Monitoring
Record Keeping
Equipment and Materials
Utilities Management
Commercial Real Estate
Healthcare
Education
Industrial
Retail
Government
Technology
Manufacturing
Hospitality
Corporate Offices
Data Centers
Logistics and Warehousing
Mixed-Use Developments
Research Facilities
Sports and Entertainment
Operations
Facilities Management
Legal
Procurement
Risk and Compliance
Property Management
Asset Management
Commercial
Health and Safety
Maintenance
Security
Building Services
Sustainability
Technical Services
Contract Administration
Facility Manager
Operations Director
Property Manager
Contract Manager
Procurement Manager
Risk Manager
Maintenance Manager
Building Services Manager
Operations Manager
Chief Operating Officer
Health and Safety Manager
Sustainability Manager
Asset Manager
Legal Counsel
Commercial Manager
Project Manager
Technical Services Manager
Security Manager
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