1. Performance Standards: Specific KPIs and performance metrics, used when the owner wants to implement formal performance management

2. Relief Management: Provisions for temporary replacement during manager's absence, needed when relief management is anticipated

3. Training Requirements: Specific training or certification requirements, included when specialized skills are needed

4. Marketing and Letting Services: Additional duties related to rental management, included when the manager also handles letting

5. Body Corporate Interface: Specific provisions for dealing with body corporate matters, needed for strata-titled properties

6. Profit Share Arrangements: Details of any profit-sharing structure, included when compensation includes variable components

7. Personal Guarantees: Required when the manager operates through a company structure

1. Property Details: Comprehensive description of the managed property, including address, facilities, and specific features

2. Duties Schedule: Detailed breakdown of all management duties and frequencies

3. Fee Schedule: Detailed breakdown of all fees, charges, and payment terms

4. Manager's Accommodation Details: Specific details of the manager's unit including floor plan and fixtures

5. Maintenance Schedule: Regular maintenance tasks and schedules

6. Equipment Inventory: List of equipment and assets provided for manager's use

7. Required Insurance Policies: Detailed insurance requirements and minimum coverage levels

8. Performance Metrics: Detailed KPIs and measurement criteria

9. Emergency Procedures: Emergency response protocols and contact information