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1. Parties: Identification of the property owner/landlord and the property management company, including full legal names, ABN/ACN, and contact details
2. Background: Brief context explaining the purpose of the agreement and the property management relationship
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Appointment and Authority: Formal appointment of the property manager and scope of delegated authority
5. Term of Agreement: Duration of the management agreement, including start date and renewal provisions
6. Property Manager's Services: Comprehensive list of core services to be provided by the property manager
7. Property Owner's Obligations: Responsibilities and obligations of the property owner
8. Financial Management: Handling of rent collection, trust accounts, expenses, and financial reporting
9. Fees and Charges: Detailed breakdown of management fees, commissions, and other charges
10. Insurance and Indemnity: Insurance requirements and mutual indemnification provisions
11. Maintenance and Repairs: Procedures for property maintenance, emergency repairs, and spending authorities
12. Communications and Reporting: Requirements for regular reporting and communication protocols
13. Compliance and Legal Obligations: Statutory compliance requirements and legal obligations of both parties
14. Termination: Conditions and procedures for terminating the agreement
15. Dispute Resolution: Process for handling disputes between parties
16. General Provisions: Standard legal provisions including governing law, notices, and entire agreement
1. Holiday Letting Provisions: Additional terms for properties used for short-term or holiday letting
2. Furnished Property Terms: Special provisions for managing furnished properties including inventory management
3. Multi-Property Management: Additional terms for managing multiple properties under one agreement
4. Body Corporate Liaison: Specific provisions for managing properties within strata schemes
5. Marketing and Advertising: Detailed provisions for premium marketing services beyond standard letting
6. Property Development/Renovation: Terms for managing properties undergoing significant renovation or development
7. International Owner Provisions: Special terms for overseas-based property owners including tax requirements
8. Pandemic/Force Majeure Provisions: Specific terms dealing with extraordinary circumstances affecting property management
1. Schedule 1 - Property Details: Comprehensive details of the managed property including address, features, and condition
2. Schedule 2 - Fee Schedule: Detailed breakdown of all fees, charges, and commission structures
3. Schedule 3 - Service Level Agreement: Specific service standards and performance metrics
4. Schedule 4 - Maintenance Authority Limits: Spending authorities and approval processes for maintenance and repairs
5. Schedule 5 - Key Contact Information: Contact details for all relevant parties including emergency contacts
6. Schedule 6 - Reporting Templates: Standard formats for regular property management reports
7. Appendix A - Property Condition Report: Initial detailed property condition assessment
8. Appendix B - Insurance Certificates: Copies of relevant insurance certificates
9. Appendix C - Property Manager's Licenses: Copies of required licenses and certifications
Property
Services
Property Manager
Property Owner
Management Fee
Letting Fee
Administration Fee
Lease
Tenant
Rent
Security Deposit/Bond
Trust Account
Maintenance
Emergency Repairs
Outgoings
Statement Period
Business Day
Commencement Date
Initial Term
Renewal Term
Authorised Representative
GST
Intellectual Property
Confidential Information
Force Majeure Event
Investment Property
Residential Tenancy Agreement
Marketing Material
Property Condition Report
Key Performance Indicators
Service Level Standards
Disbursements
Routine Inspection
Common Property
Legislation
Maintenance Limit
Reporting Period
Strata Management
Body Corporate
Agency Agreement
Rental Arrears
Property Income
Operating Expenses
Special Conditions
Authority
Term
Services
Fees and Commissions
Payment Terms
Property Management
Maintenance and Repairs
Financial Management
Trust Account
Reporting
Insurance
Indemnification
Compliance
Confidentiality
Data Protection
Intellectual Property
Non-Competition
Force Majeure
Termination
Assignment
Dispute Resolution
Governing Law
Liability
Warranties
Notice
Amendment
Severability
Entire Agreement
Authorization
Performance Standards
Marketing
Record Keeping
Agency
Risk Management
Health and Safety
Emergency Procedures
Property Access
Inspection Rights
Communication
Conflict of Interest
Real Estate
Property Management
Residential Services
Property Investment
Rental Housing
Professional Services
Property Development
Legal
Property Management
Operations
Compliance
Finance
Business Development
Asset Management
Maintenance
Client Services
Trust Accounting
Property Manager
Real Estate Agent
Property Management Director
Leasing Consultant
Asset Manager
Property Owner
Investment Property Manager
Operations Manager
Compliance Officer
Business Development Manager
Trust Account Manager
Maintenance Coordinator
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