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1. Parties: Identification of the service provider and the client/property owner
2. Background: Context of the agreement and brief description of the maintenance requirements
3. Definitions: Key terms used throughout the contract
4. Scope of Services: Detailed description of maintenance and repair services to be provided
5. Term and Renewal: Duration of the contract and conditions for renewal
6. Service Provider Obligations: Responsibilities and duties of the maintenance contractor
7. Client Obligations: Responsibilities and duties of the client
8. Response Times and Service Levels: Agreed timeframes for different types of maintenance requests
9. Pricing and Payment Terms: Fee structure, payment schedule, and related conditions
10. Materials and Spare Parts: Terms regarding supply and charging of materials and parts
11. Quality Standards: Required quality levels and compliance with industry standards
12. Warranties: Guarantees provided for workmanship and materials
13. Insurance and Liability: Insurance requirements and allocation of risks
14. Termination: Conditions and process for contract termination
15. Dispute Resolution: Process for handling disputes between parties
16. Governing Law: Applicable law and jurisdiction
1. Emergency Services: Additional terms for emergency maintenance services, used when 24/7 coverage is required
2. Specialized Equipment: Special terms for maintenance of specific equipment, used when dealing with specialized machinery
3. Staff Requirements: Specific requirements for maintenance staff qualifications, used in technical or regulated industries
4. Environmental Compliance: Environmental protection measures, used when maintenance involves hazardous materials
5. Security Requirements: Special security protocols, used for maintenance in sensitive locations
6. Subcontracting: Terms for engaging subcontractors, used when subcontracting is permitted
7. Performance Bonds: Requirements for performance security, used in high-value contracts
8. Training Requirements: Terms for training client's staff, used when knowledge transfer is required
1. Schedule A - Equipment List: Detailed list of equipment/assets covered under maintenance
2. Schedule B - Maintenance Schedule: Planned maintenance frequencies and activities
3. Schedule C - Price Schedule: Detailed breakdown of fees and charges
4. Schedule D - Service Level Agreement: Detailed performance metrics and response times
5. Schedule E - Site Access Procedures: Protocols for accessing maintenance locations
6. Schedule F - Safety Procedures: Safety requirements and protocols
7. Appendix 1 - Report Templates: Standard formats for maintenance reports
8. Appendix 2 - Contact Details: Key personnel and emergency contact information
Applicable Laws
Business Day
Commencement Date
Corrective Maintenance
Emergency Maintenance
Equipment
Facility
Force Majeure Event
Maintenance Fee
Maintenance Schedule
Normal Business Hours
Planned Maintenance
Preventive Maintenance
Response Time
Services
Service Level Agreement
Service Provider
Site
Spare Parts
Specifications
Term
Work Order
Client
Maintenance Personnel
Emergency Response
Quality Standards
Maintenance Report
Critical Equipment
Non-Critical Equipment
Performance Standards
Maintenance Log
Warranty Period
Defects
Additional Services
Standard Operating Procedures
Service Request
Completion Certificate
Inspection Report
Service Levels
Term and Renewal
Pricing and Payment
Performance Standards
Health and Safety
Insurance
Liability and Indemnification
Confidentiality
Force Majeure
Warranties
Quality Control
Response Times
Material Supply
Subcontracting
Access Rights
Reporting Requirements
Staff Qualifications
Emergency Response
Dispute Resolution
Termination
Assignment
Compliance with Laws
Record Keeping
Intellectual Property
Data Protection
Notice Requirements
Entire Agreement
Severability
Governing Law
Equipment Standards
Maintenance Schedule
Inspection Rights
Change Control
Performance Monitoring
Risk Allocation
Real Estate
Manufacturing
Healthcare
Hospitality
Commercial Property
Industrial
Retail
Education
Data Centers
Telecommunications
Infrastructure
Facilities Management
Operations
Facilities Management
Maintenance
Legal
Procurement
Risk Management
Technical Services
Property Management
Asset Management
Engineering
Contract Administration
Facility Manager
Operations Director
Maintenance Manager
Property Manager
Contract Manager
Technical Services Manager
Chief Engineer
Operations Manager
Procurement Manager
Asset Manager
Building Services Manager
Maintenance Supervisor
Legal Counsel
Risk Manager
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