Document background
The End of Service Letter is a mandatory document required under Indonesian employment law when an employment relationship is terminated for any reason. It must be issued by the employer upon the conclusion of employment, whether due to resignation, retirement, termination, or mutual agreement. The letter serves multiple purposes: it confirms the termination of employment, documents the settlement of all entitlements under Indonesian Labor Law, provides evidence of employment history, and can be used for future reference checks or social security claims. The content must comply with Indonesian labor regulations, particularly Law No. 13/2003 as amended by the Job Creation Law (Law No. 11/2020), and include specific details about the employment period, final settlements, and any continuing obligations.
