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1. Parties: Identification of the service provider and the client, including full legal names and registered addresses
2. Background: Brief context of the agreement and the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of the cleaning services to be provided
5. Term and Termination: Duration of the agreement and conditions for termination
6. Service Provider's Obligations: Key responsibilities of the cleaning service provider including quality standards, staff requirements, and compliance with laws
7. Client's Obligations: Responsibilities of the client including access, facilities provision, and cooperation
8. Fees and Payment: Pricing structure, payment terms, and invoicing procedures
9. Insurance and Liability: Insurance requirements and allocation of risks between parties
10. Health and Safety: Safety protocols and compliance with occupational health regulations
11. Confidentiality: Protection of confidential information of both parties
12. General Provisions: Standard legal clauses including governing law, notices, and entire agreement
1. Equipment and Materials: Used when specifying whether the service provider or client will provide cleaning equipment and materials
2. Performance Standards: Include when specific cleaning standards or KPIs need to be met
3. Subcontracting: Include when the service provider may need to subcontract certain services
4. Environmental Standards: Add when specific environmental compliance or green cleaning practices are required
5. Security Requirements: Include for premises with special security protocols or sensitive areas
6. Emergency Services: Add when emergency or urgent cleaning services need to be covered
7. Staff Requirements: Include when specific staff qualifications or vetting are required
8. Multi-Location Services: Add when services are to be provided across multiple locations
1. Schedule 1 - Service Specifications: Detailed cleaning specifications, frequencies, and standards for each type of service
2. Schedule 2 - Pricing Schedule: Detailed breakdown of fees for different services and locations
3. Schedule 3 - Service Locations: List and details of all locations where services are to be provided
4. Schedule 4 - Equipment and Materials: List of approved cleaning equipment and materials to be used
5. Schedule 5 - Key Personnel: Details of key staff members and their qualifications
6. Schedule 6 - Performance Metrics: Specific KPIs and measurement criteria for service quality
7. Appendix A - Cleaning Checklist: Daily/weekly/monthly cleaning task checklists
8. Appendix B - Incident Report Form: Template for reporting accidents or incidents during service provision
Applicable Laws
Business Day
Charges
Client
Client Representative
Cleaning Equipment
Cleaning Materials
Cleaning Schedule
Cleaning Services
Cleaning Staff
Commencement Date
Confidential Information
Contract Year
Emergency Services
Force Majeure Event
Good Industry Practice
Health and Safety Requirements
Initial Term
Insurance Policies
Key Personnel
Notice
Operating Hours
Premises
Quality Standards
Regular Hours
Renewal Term
Service Level Agreement
Service Provider
Service Provider Representative
Service Report
Service Schedule
Specified Areas
Staff Requirements
Term
Termination Date
Working Hours
Appointment
Term
Service Provision
Service Standards
Service Provider Obligations
Client Obligations
Staff and Personnel
Equipment and Materials
Health and Safety
Fees and Payment
Performance Monitoring
Insurance
Liability and Indemnity
Force Majeure
Confidentiality
Data Protection
Intellectual Property
Compliance with Laws
Anti-Corruption
Termination
Consequences of Termination
Assignment and Subcontracting
Notices
Dispute Resolution
Governing Law
Entire Agreement
Variation
Severability
Third Party Rights
Real Estate
Commercial Property
Retail
Healthcare
Education
Hospitality
Industrial
Financial Services
Technology
Manufacturing
Residential Property Management
Public Sector
Transportation
Facilities Management
Operations
Procurement
Legal
Compliance
Risk Management
Administration
Property Management
Maintenance
Health Safety Environment
Commercial
Facilities Manager
Operations Manager
Procurement Manager
Property Manager
Building Manager
Contract Manager
Legal Counsel
Compliance Officer
Risk Manager
General Manager
Administrative Manager
Chief Operating Officer
Estate Manager
Maintenance Manager
HSE Manager
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