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1. Parties: Identifies and defines the Agent and the Client with their full legal names and addresses
2. Background: Sets out the context of the agreement, including the Agent's business nature and the Client's desire to engage the Agent's services
3. Definitions: Defines key terms used throughout the agreement for clarity and consistency
4. Appointment: Formally establishes the agency relationship and its nature (exclusive/non-exclusive)
5. Scope of Services: Detailed description of the services to be provided by the Agent
6. Agent's Obligations: Comprehensive list of the Agent's duties, responsibilities, and standard of service
7. Client's Obligations: Details the Client's responsibilities, including providing information and cooperation
8. Fees and Payment: Specifies the fee structure, payment terms, and any additional charges
9. Term and Termination: Duration of the agreement and circumstances under which it can be terminated
10. Confidentiality: Obligations regarding confidential information and trade secrets
11. Data Protection: Compliance with PDPO and data handling procedures
12. Liability and Indemnity: Limits of liability and indemnification provisions
13. Force Majeure: Provisions for unforeseen circumstances affecting performance
14. Governing Law and Jurisdiction: Specifies Hong Kong law and jurisdiction for dispute resolution
15. General Provisions: Standard boilerplate clauses including notices, entire agreement, and severability
1. Anti-Money Laundering Compliance: Required for financial services or property agents, detailing AML compliance requirements
2. Intellectual Property: Needed when the agency services involve creation or use of intellectual property
3. Non-Competition: Optional restrictions on the Agent's ability to work with competitors
4. Insurance: Required for high-risk services or when professional indemnity insurance is necessary
5. Sub-Agents: Include when the Agent may need to appoint sub-agents
6. Performance Metrics: When specific performance standards or KPIs need to be met
7. Dispute Resolution: Detailed ADR procedures if parties want to specify mediation or arbitration
8. Training and Support: When ongoing training or support is part of the service offering
1. Schedule 1 - Service Description: Detailed breakdown of services, deliverables, and timelines
2. Schedule 2 - Fee Schedule: Detailed fee structure, commission rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and service level agreements
4. Schedule 4 - Required Information: List of information and documents the Client must provide
5. Schedule 5 - Territory: Geographic areas covered by the agency agreement if applicable
6. Appendix A - Data Processing Terms: Detailed data protection and privacy compliance procedures
7. Appendix B - Compliance Requirements: Industry-specific regulatory compliance requirements
8. Appendix C - Standard Operating Procedures: Detailed procedures for service delivery and communication protocols
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