1. Business Continuity: Disaster recovery and business continuity procedures, required for critical services

2. Environmental Requirements: Specific environmental standards and compliance requirements, needed for environmentally sensitive sites

3. Equipment and Assets: Details of equipment provided by either party, needed when specific equipment is part of the service

4. Third-Party Integration: Procedures for coordinating with other service providers, needed in multi-vendor environments

5. Data Protection and Privacy: Specific data handling requirements, needed when personal data is processed

6. Training Requirements: Specific training needs for on-site personnel, needed for specialized services

7. Innovation and Continuous Improvement: Procedures for service enhancement, needed for long-term strategic relationships

8. Exit Management: Detailed transition procedures at contract end, needed for complex service arrangements

1. Schedule 1 - Service Level Specifications: Detailed technical specifications of service levels and measurement criteria

2. Schedule 2 - Site Layout and Access Points: Maps and details of site layout, access points, and restricted areas

3. Schedule 3 - Price Schedule: Detailed breakdown of fees, charges, and payment structure

4. Schedule 4 - Escalation Matrix: Contact details and procedures for different levels of escalation

5. Schedule 5 - Report Templates: Standard formats for various required reports

6. Schedule 6 - Security Procedures: Detailed security protocols and procedures

7. Schedule 7 - Equipment Inventory: List of equipment and assets covered under the agreement

8. Appendix A - Site Rules and Regulations: Specific rules and regulations applicable to the site

9. Appendix B - Technical Requirements: Detailed technical specifications and requirements

10. Appendix C - Contact Details: List of key contacts from both parties