Customer Privacy Notice Template for Belgium

A Customer Privacy Notice is a legally required document under both the EU General Data Protection Regulation (GDPR) and Belgian data protection law. It must be provided to customers when collecting their personal data and serves as a transparent explanation of how a company processes personal information. The document is essential for any business operating in Belgium that collects customer data, whether through physical locations, websites, or other means. It must address specific requirements of Belgian law, including linguistic considerations where applicable, while also meeting broader EU data protection standards. The notice should be regularly reviewed and updated to reflect changes in data processing activities, legal requirements, or company practices.

1. Introduction: Overview of the privacy notice and its purpose, including the identity and contact details of the data controller

2. Key Definitions: Explanation of important terms used throughout the notice (e.g., personal data, processing, data controller)

3. Types of Personal Data We Collect: Comprehensive list of personal data categories collected from customers

4. How We Collect Your Personal Data: Description of data collection methods and sources

5. Legal Basis for Processing: Explanation of the legal grounds under GDPR Article 6 for processing personal data

6. How We Use Your Personal Data: Detailed purposes for which personal data is processed

7. Data Sharing and Recipients: Information about third parties with whom data is shared

8. International Data Transfers: Details about any transfers outside the EEA and safeguards in place

9. Data Retention: How long personal data is kept and criteria for determining retention periods

10. Your Privacy Rights: Explanation of GDPR rights and how to exercise them

11. Data Security: Measures taken to protect personal data

12. Updates to This Notice: Information about how changes to the privacy notice will be communicated

13. How to Contact Us: Contact details for privacy-related queries and complaints, including DPO details