The Letter of Complaint About Garbage Collection is a formal document used when standard waste collection services fail to meet contracted or expected standards in Australia. This document is typically drafted when informal attempts to resolve issues have been unsuccessful, or when the nature of the problem requires formal documentation. It should be used in situations involving missed collections, inappropriate handling of waste, damage to property, or violations of local waste management regulations. The letter must align with Australian consumer protection laws and local government regulations, incorporating specific details about service failures, their impact, and previous attempts at resolution. This document often serves as a crucial first step in the formal complaint process and may be referenced in subsequent escalations to local council authorities or the ombudsman.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Recipient's Details: Name, title, and address of the relevant authority or waste management service

3. Date: Current date of writing the complaint letter

4. Reference Number: Any relevant account or property reference numbers

5. Subject Line: Clear indication that this is a complaint about garbage collection services

6. Issue Description: Detailed explanation of the specific garbage collection problem

7. Timeline of Events: Chronological account of when the issues occurred

8. Impact Statement: Description of how the service failure has affected the complainant

9. Previous Communications: Summary of any previous attempts to resolve the issue

10. Specific Request: Clear statement of what action or resolution is being sought

11. Closing: Professional closing with expected timeframe for response